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1 Message
0
126
November 16th, 2022 13:00
How do you complain?
I have an issue with my Dell rewards that some support people cannot understand. I have accrued over 10,000 Dell reward points, the earliest has an expiry date of December 2022, and NONE have been spent :-
Please note that ALL the points don’t expire until Dec 7th 2022 – AT THE EARLIEST !
Earned Points |
Earned points |
Nov 4, 2022 |
+100 points |
Mar 15, 2023 |
2,960 points |
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Earned Points |
Earned points |
Nov 4, 2022 |
+0 points |
Mar 15, 2023 |
2,860 points |
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Earned Points |
Earned points |
Nov 4, 2022 |
+100 points |
Mar 15, 2023 |
2,860 points |
|
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Earned Points |
Earned points |
Oct 31, 2022 |
+100 points |
Feb 15, 2023 |
2,760 points |
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Earned Points |
Earned points |
Oct 26, 2022 |
+100 points |
Feb 15, 2023 |
2,660 points |
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| Earned Points |
Earned points |
Oct 26, 2022 |
+100 points |
Feb 15, 2023 |
2,560 points |
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Earned Points |
Earned points |
Oct 26, 2022 |
+100 points |
Feb 15, 2023 |
2,460 points |
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Earned Points |
Earned points |
Oct 26, 2022 |
+100 points |
Feb 15, 2023 |
2,360 points |
||||||||
Earned Points |
Earned points |
Oct 26, 2022 |
+100 points |
Feb 15, 2023 |
2,260 points |
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Earned Points |
Earned points |
Oct 25, 2022 |
+1,500 points |
Feb 15, 2023 |
2,160 points |
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Earned Points |
Earned points |
Dec 2, 2021 |
+162 points |
Dec 25, 2022 |
8,160 points |
||||||||
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Earned Points |
Earned points |
Dec 2, 2021 |
+162 points |
Dec 25, 2022 |
7,998 points |
|
Earned Points |
Earned points |
Dec 2, 2021 |
+57 points |
Dec 25, 2022 |
7,836 points |
|
Earned Points |
Earned points |
Dec 2, 2021 |
+57 points |
Dec 25, 2022 |
7,779 points |
|
Earned Points |
Earned points |
Dec 2, 2021 |
+3,861 points |
Dec 7, 2022 |
7,722 points |
| Earned Points |
Earned points |
Dec 2, 2021 |
+3,861 points |
Dec 25, 2022 |
3,861 points |
Yet my account says I only have 2960 available. I have complained a number of times, and as expected, this has gone nowhere at all. I get replies from someone who simply cannot add up, or tells me that points have been spent, when they have not. This is driving me nuts. If they don't fix this I'll go and buy an ASUS or MSI Instead. Not putting up with this any more.
Code of Conduct. DELL-Admin>
ITerryB
8 Posts
0
November 17th, 2022 00:00
I would advise speaking to the ombudsman service if they are refusing to help
These will be able to help.
Kind regards,
Terry