Thank you for contacting Dell. We have sent you a private message. Request you to kindly share the order # along with the registered name on the order, so that we can check the details.
I also want to lodge a complaint. The direct support via WhatsApp is useless. I've been speaking with them for about a month, and nobody cares about it.
I have a Precision 7680 that is consistently overheating and freezing. They have replaced half of the components, but there’s been no fix so far.
I requested a replacement with a newer model, but I've been waiting for a response for a month.
DELL-Cares
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27.6K Posts
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August 1st, 2025 23:16
Thank you for contacting Dell. We have sent you a private message. Request you to kindly share the order # along with the registered name on the order, so that we can check the details.
Edson_RVN
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1 Message
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August 19th, 2025 02:05
I also want to lodge a complaint. The direct support via WhatsApp is useless. I've been speaking with them for about a month, and nobody cares about it.
I have a Precision 7680 that is consistently overheating and freezing. They have replaced half of the components, but there’s been no fix so far.
I requested a replacement with a newer model, but I've been waiting for a response for a month.
(edited)
TigerWoods
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3 Posts
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September 1st, 2025 06:09
Does anyone look at emails sent to ANZ_CC_Cust_Serv@Dell.com?