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507
July 6th, 2018 12:00
mpl asset returns null value ...
Hello,
Trying to register my dell XPS on Dell.com I receive this error message:
"MPL Asset returns NULL value and unable to insert service tag."
Can you help me to solve this issue?
Regards,
Vale
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ejn63
12 Elder
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July 7th, 2018 04:00
Was the system purchased from Dell (in the same country as you're registering) or from a third party - and if a third party, was it EBay, Amazon storefront, etc.?
If the former, call Dell support. If the latter, contact the seller for assistance.
Dell-SreejithR
6 Operator
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3.4K Posts
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July 10th, 2018 08:00
Thank you for your message. I will be glad to assist you on this
For my reference, please click on the message tab next to your avatar– click “New Message” & search for my Dell username (Dell-Sreejith R) & send a private message with the service tag, registered name & email address.
What is a Dell Service Tag and how do I locate it?