Is this from Dell? #2

Hi I have also received this email, I spoke to customer care earlier, and they told me it was a scam. I would like to know if this was from Dell or if it is a scam. I would also like to know exactly what of my information was taken, I have a good reason to ask this, but do not want it here in public. thanks

Responses(3)

K

KjS123

1 Rookie

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3 Posts

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May 20th, 2024 15:47

Thank you for responding, and confirming the data breach. I would like to know, what of my data they took, I have purchased 3 laptops over the last 3 years, one for myself, one for my son, and one on behalf of a youth group, and I need to know how safe it is please. the youth group has sensitive data of about 75 young people on it. thanks

CD

Chino de Oro

5 Practitioner

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5.1K Posts

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May 21st, 2024 02:29

While I could help you to confirm the email origin, only Dell can provide official answer on what data they lost to hackers.

For the query of this thread, if you accept the answer, a solved thread would help other customers to find the answer.

CD

Chino de Oro

5 Practitioner

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5.1K Posts

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May 10th, 2024 16:29

If you are referring to a recent email regarding Dell account data breach and steps to protect yourself, it is a valid email from Dell. This was confirmed by Dell Community Manager at this discussion https://www.dell.com/community/en/conversations/customer-care/is-this-from-dell/663c4371f8f6be1eb2b64ae9

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Is this from Dell? #2