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September 5th, 2025 02:42

New laptop issues

Hi

Thanks for your mail. 

The laptop is showing problems. 

1. Screen going blank... you can cursor on screen but blank and not working 

2. Screen not working...login bar not coming 

Are there any issues with this product you know about?

Please find attached pictures. 

Please reply asap.

Thanks 

Community Manager

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1.5K Posts

September 5th, 2025 02:42

Hello! Thank you for reaching out to us. I am your Dell-Cares contact for order related queries. Unfortunately, our customer service is currently unavailable. We are available Monday through Friday. Please reach out to us on any of these days and we will be glad to assist you. Thanks for being a loyal Dell Technologies customer.

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