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July 8th, 2023 11:00

No order confirmation

I have not received a confirmation email upon my purchase and it doesn’t show in my order history. Can you please help?

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July 8th, 2023 17:00

Me either. I placed around 11AM, but still not receive confirmation email. And the DPID cannot find in the system.

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July 11th, 2023 07:00

I have the same issue, ordered yesterday and have no confirmation email and nothing showing on my account. I contacted sales via the webchat and they said they were aware of an issue and they are working on it, and should get confirmation once it's fixed.

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