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January 2nd, 2021 12:00

Order cancelled

Went to check the status of my order today and saw that the money for my laptop was deposit back into my bank account. I have not received any contact regarding the cancellation of my order and would like to know what happened. 

January 2nd, 2021 18:00

Has your order been officially cancelled, or is it still stuck on 'confirmed'?

Six days after placing my order I noticed the same thing, but my order hadn't actually been cancelled, it was just stuck in stasis. I guess my credit card company does a sort of digital "handshake" where they don't finalize an order until they get a followup confirmation, which Dell is holding out on doing until they ship the laptop. Once it ships, I should be charged for real... though it will be quite some time before that happens given all the delays.

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