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November 29th, 2014 11:00
Order Delay, Desktop, US
I ordered Dell XPS 8700 in the early of November. Now the order has been delayed two times and the estimated delivery day is Dec 05, more than one month from my order date.
Is that common or I will meet endless delay in the following weeks. This is my first time waiting a desktop for more than one month. Anyone has the same problem? Shall I cancel my order and switch to HP or Apple?
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DELL-Ravi Ch
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November 30th, 2014 20:00
Hi liujm000,
I regret that the order is getting delayed. Due to industry-wide supply issues as there was a spike in demand for these products, there has been order delay for some customer orders. Sorry for the inconvenience. Please private message us the system service tag so that I could check and assist you further. To send a private message, click on my name and select ‘Send private message’.