its one week, still "Label created",and the "Customer Care" just send "Fedex Travel History" to me,I can check their website everyday and I know they have not received the package yet.

Where is my computer now?

Please do not send Fedex Travel History again.

When will I receive the package?

Thank you for your message. I will be glad to look into this for you.

Please click on my Dell username & send a private message with the order number, registered name & email address. 

We have responded to your private message requesting you to share the order number.

We will need some information to access the details.

I send message to you yesterday, and no one answer the message LOL ,is this the real customer care???