1 Message
1
256
September 10th, 2020 22:00
Order number not assigned
I order dell vostro 3590 on 9th September 2020. It's been 3days and I haven't recieved any order number...and delivery date..please help me
0 events found
No Events found!
1 Message
1
256
September 10th, 2020 22:00
I order dell vostro 3590 on 9th September 2020. It's been 3days and I haven't recieved any order number...and delivery date..please help me
0 events found
Top
DELL-Cares
Moderator
•
27.6K Posts
•
16 Points
0
September 11th, 2020 11:00
Hi,
Sorry for not being able to respond to you in time. We're facing an unusual spike in volumes today, and we're only seeing your message now.
I'm sorry to know about your order. Did you check if you have been charged for this order and if you received the DPID/IRN #?
-Susanna
DELL-Cares
Moderator
•
27.6K Posts
•
16 Points
0
September 17th, 2020 12:00
Hi,
I haven’t heard from you since our last conversation. As I do not have any details to further assist, I'll be closing the case for now.
If you still need our assistance, we are here for you our support team is available 24/7.
-Susanna