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1 Message
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38
April 2nd, 2024 13:11
Ordered a computer and never received it
I ordered a computer and never received it. The "customer service" number is fake and sends you on a AI loop and hangs up on you. Dell has no human Customer Servicve. I will NEVER order from them again. Fedex was useless and kept telling me "its on its way". If I the computer ever comes I'm not opening and putting return to sender. I'm this angry because Dell has no customer service person to talk to and ask for help.
<You replied to a 3 year old Post. Started your own Post. Violations as defined by Dell removed. Read the Forum Code of Conduct. DELL-Admin>
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DELL-Cares
Moderator
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27.6K Posts
0
April 2nd, 2024 13:15
Hi,
Thanks for contacting Dell social media customer care!
We apologize knowing that you have not received your order from FedEx.
Kindly send direct messages with order details, we will review and assist you!
Regards,
Alam
DELL-Cares
Moderator
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27.6K Posts
0
April 3rd, 2024 08:50
Hi,
greetings for the Day!
We have sent direct messages, kindly reply via DM, and we will be happy to assist you.
We appreciate your contact with dell!
Regards,
Alam