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1 Rookie
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3 Posts
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81136
April 28th, 2012 15:00
ownership transfer status
an ownership transfer was initiated a few days ago to me and i just want to know the status as i did not receive any email
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Robert P (retired)
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9.4K Posts
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April 30th, 2012 05:00
Hi there,
Thank you for reaching out about your ownership transfer.
Ownership transfers are not always instant, they can take several business days to be fully processed and reflected in Dell's systems. Since it has only been a few days, your request may still be in progress.
In the meantime, you can check whether the transfer has already been completed by:
If the Service Tag still shows the previous owner's details after an extended waiting period, a Dell Customer Care agent here in the community should be able to look into the status for you.
For a full overview of how ownership transfers work and what to expect, you can also refer to our wiki article:
How to Transfer Ownership of a Dell Product
Need More Help?
If you have questions about your request, need help locating your Service Tag, or have any other account or service-related questions, you can:
Post a question in the Dell Community by creating a new discussion here to connect with Dell Customer Care and other Dell users.
(edited)
sugarbear18
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2.3K Posts
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March 25th, 2017 00:00
Hi Ch.manoj,
It can take 10-15 business days after you filed the form. That does not include Holidays either.
osprey4
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34.2K Posts
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April 29th, 2012 05:00
Hi Sarath_031,
This is a user-to-user forum. We can't check the status of ownership transfers. My suggestion would be to call Dell customer service.
sarath_031
1 Rookie
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3 Posts
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April 29th, 2012 07:00
i was just asking about a way to check as other users who have done it might know
emiliecathey
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August 27th, 2012 15:00
You have to call customer care 800-456-3355.