Refund Request Please

Question

I would like to request a refund for a product but it says this every time I select "Return or Exchange Items"

Not Available

Online Return is not eligible at this time.

Could someone please allow me to submit my refund within the 30 days? Thank you.

DELL-Cares · Answer

Hi, Thank you for writing to Dell. I'm sorry to hear about the issue with the return and do apologize for the inconvenience caused. We are here to help you. Kindly, private message us the details we requested for us to assist you.

DELL-Joey · Answer

Hi tkg21,

If this is related to your recent order just a few days ago, unfortunately it would not be eligible for a return since the product falls under an enterprise product classification. We recognize this is likely not the response you are wanting to hear and we apologize for any inconvenience.

Customer Care

Refund Request Please

Not Available

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