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angiepie1991

1 Rookie

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2 Posts

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2 Points

16

September 29th, 2025 22:25

Refund

I returned a computer to dell about 15 days ago and the status has not changed. I was told by a rep to expect a refund in 3-5 business days, 5 business days ago. Nobody can tell me what is going on. Any chance to get support to assist through the forums?

DELL-Cares auto response

Community Manager

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1.9K Posts

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59 Points

September 29th, 2025 22:25

Hello! Thank you for reaching out to us. I am your Dell-Cares contact for order related queries. Unfortunately, our customer service is currently unavailable. We are available Monday through Friday. Please reach out to us on any of these days and we will be glad to assist you. Thanks for being a loyal Dell Technologies customer.

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