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1 Rookie

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36 Posts

894

October 20th, 2017 12:00

Service tag issues

Please is there anything you can do to remove the hold on the service tag because I placed it not knowing that it would stop me from getting a replacement why Dell so hard to get it removed also why is this taking so long it's been almost 2 weeks

4 Operator

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3.4K Posts

October 24th, 2017 06:00

We see that you are already working with our customer service team &they are offering a replacement. 



We would request you to continue working with them to get this resolved at the earliest & to avoid confusions.


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