Thank you for posting your concerns on the Dell Community Forum Customer Care Board. Please accept our apology for any inconvenience this may have caused.
Generally, we follow the same return policy for all the orders, as informed to you by our returns representative. We will be unable to do much in regards to this, due to the return policy procedure. However, if you can share the service request number, order numbers, registered owner, phone number and email ID in a private message, I will have our internal team look into the case for you. To send a private message, click on my name and select ‘Send private message’.
Dell-Pamyaphi YL
2 Intern
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189 Posts
0
May 24th, 2017 07:00
Hi smoothdrc,
Thank you for posting your concerns on the Dell Community Forum Customer Care Board. Please accept our apology for any inconvenience this may have caused.
Generally, we follow the same return policy for all the orders, as informed to you by our returns representative. We will be unable to do much in regards to this, due to the return policy procedure. However, if you can share the service request number, order numbers, registered owner, phone number and email ID in a private message, I will have our internal team look into the case for you.
To send a private message, click on my name and select ‘Send private message’.