Unknown payment plan fee.

Question

I have been trying to reach Dell support for a while now regarding a monthly payment of around 13.00 being charged to my account every month. I have tried calling support but I keep getting a message saying that the department I am try to reach is closed regardless of what hour I call.

This is actively messing me over and I have no way to check where these charges are originating from.

DELL-Cares auto response · Answer

Hello! Thank you for reaching out to us. I am your Dell-Cares contact for order related queries. Unfortunately, our customer service is currently unavailable. We are available Monday through Friday. Please reach out to us on any of these days and we will be glad to assist you. Thanks for being a loyal Dell Technologies customer.

Customer Care

Unknown payment plan fee.

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