ppappas

updated

3 years ago

P

ppappas

1 Rookie

14 Posts

0

6479

June 14th, 2020 17:00

Dell Data Protection | Access cannot uninstall

I have an older Precision M6700 mobile workstation that has been updated from Win 7 Pro to Win 10.  The system still has the old Dell Data Protection Access software and I would like to uninstall it and clean it out.  However, it does not exist in the Programs and Features control panel, and there are no uninstallers in the Access program folders. When I try to run the Access program, I get an error "Your USH firmware is not up to date".  The only installer for Access is from Windows 7 which won't run on Windows 10.

I would like to clean this off my system, but am stuck and don't know what else to do.  Any suggestions?

Thanks!

 

P.S. The DataSecurityUninstaller.exe program can't find anything to uninstall.