Monthly Dell Data Security Technical Newsletter

Dell Data Security Technical Newsletter 

Volume 88, July 2022

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Important Update: Dell Endpoint Security North America Phone Number Has Changed

Dell Endpoint Security has a new number for support tickets. Customers in North America should now call +1 877.459.7304, ext. 6236710.

Updated Software Versions

For up-to-date versions of Dell Endpoint Security, Dell Endpoint Security Suite Enterprise, Dell Security Management Server/Virtual, and Dell Trusted Device, please review this KB article.

Pre-Boot Authentication Notification

The connectivity between the Pre-Boot Authentication component and the Dell Security Manager (DSMS)/Dell Security Manager Server Virtual (DSMSV) has been hardened in 11.5.  As a result, Full Disk Encryption (FDE) and Self-Encrypting Drive (SED) clients that use the PBA must be upgraded to 11.5 for the PBA to be able to authenticate with DSMS/DSMSV 11.5.

Dell Threat Defense v4.6.0

New Features and Functionality v4.6

• Trusted Device v4.6 includes a new version of the Trusted Device Event Repository.   See https://hub.docker.com/r/dellemc/dtd-event-repository for more information.  This release of the Trusted Device Event Repository requires the Trusted Device agent v4.6 or later.
• Trusted Device v4.6 now supports 64 MB SPI flash parts.

Resolved Security Advisories v4.4

• Trusted Device agent's registration workflow with the Trusted Device Event Repository has been hardened. [DPS-4643]

Resolved Technical Advisories v4.4

• No technical advisories exist

Technical Advisories v4.4

• No technical advisories exist

For more information on Dell Trusted Device, see our FAQ here.

Use this link for Downloads and Documentation for Dell Trusted Device.

What is Dell Trusted Device? | Dell US

Secureworks® Taegis™ XDR 3.0.10

Secureworks Taegis XDR 3.0.10 Released July 15. For more information on fixes and new features see https://docs.ctpx.secureworks.com/release/notes/.

Netskope Version 96

Netskope version 96.1.0 contains next generation API Data Protection features and an improved “Policyless” CTEP\Web IPS Configuration experience.

Version 96 Release Notes can be found here.

Advanced Threat Prevention End of Maintenance

The Advanced Threat Prevention component of Dell's Endpoint Security Suite Enterprise has reached End of Maintenance.

What this means for Administrators:

• Advanced Threat Prevention build 2.1.1585 is the final build available with Auto-Update.
• Dell Endpoint Security Suite Enterprise build 3.4.0 is the final release containing 2.1.1585.
• Dell Endpoint Security Suite Enterprise is supported through the life of current maintenance contracts.

Next Generation Anti-Virus provided by Dell Endpoint Security Suite Enterprise will be superseded with VMware Carbon Black Cloud.

For more information about Carbon Black Cloud, please see: What is Carbon Black.

Any additional questions can be directed to your Dell Endpoint Security Team at endpointsecurity@dell.com.

For more information on Dell's product life cycle process, see our knowledge base here.

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Dell Data Security Chat

For U.S. customers only, Chat support is now available Monday through Friday, 7 a.m. to 7 p.m. CST.

Dell Data Security ProSupport for Software

• 24x7 support and issue resolution from a team of technicians.
• Within the U.S., the dedicated number is 877.459.7304, ext. 6236710.
• For a list of in-country phone numbers, click here.

NEW: Dell Data Security Advanced Support for Software

• Direct and easy access to your own dedicated security expert.
• Support for all of your Dell endpoint security software.
• Personalized support including customized communication plans, health checks and more!

For more information, click here or contact your account executive.