
UNSOLVED
Unable to Update ControlVault Driver due to 1316 Error
I am trying to update my ControlVault driver and firmware (and then Security Tools) to the latest but cannot install the driver or uninstall the old one due to the following error:
MSI (s) (E8:A4) [06:04:59:025]: SECREPAIR: CryptAcquireContext succeeded
MSI (s) (E8:A4) [06:04:59:025]: Determining source type
MSI (s) (E8:A4) [06:04:59:025]: Note: 1: 2203 2: C:\Windows\Installer\CVHCI64.msi 3: -2147287038
MSI (s) (E8:A4) [06:04:59:025]: Note: 1: 1316 2: C:\Windows\Installer\CVHCI64.msi
MSI (s) (E8:A4) [06:04:59:025]: SECREPAIR: Error determining package source type
MSI (s) (E8:A4) [06:04:59:025]: SECUREREPAIR: SecureRepair Failed. Error code: 5242CB7130
Error 1316.The specified account already exists.
MSI (s) (E8:A4) [06:05:00:663]: Product: Dell ControlVault Host Components Installer 64 bit -- Error 1316.The specified account already exists.
The only account in the System Tools is my account with admin privileges which cannot be removed.
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