Endless tries at repairing a brand new computer with a yellow tint screen.

Received computer on October 10, 2025. On November 17, 2025 computer developed a yellow tint to the screen. Contacted Dell Service via chat, phone and email over the next 18 days. Even had a service tech come to my house to replace the LED screen. He was here for over 3 hours, still no solutions to the yellow tint.  The Dell Techs made me run tests and diagnostics, take pictures and send them back to them through email. Reload Windows 11 and trying to do a test going into the bios logs. Last request was a repeat of an earlier test. Two weeks later and I have demanded a new computer because the unit has a defect.  I've paid for a working computer and I desire a working one without going through all this BS. Dell refuses to replace. Now they are telling me I have to send the computer into the Dell Service Center if i want it fixed.  Not comfortable with this decision. Too much of our personal information is now on this computer.  If I were to print of all the correspondence between Dell and myself it is over 45 pages!!! At what point is this just ridiculous and beyond what a customer should go through.  I can guarantee that this is the last Dell product I will ever buy. And we have been purchasing Dell products for over 25 years.  Anybody know how I can get some help in getting my brand new computer fixed or replaced? And not through the Service Department.

Barb Doak