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October 6th, 2023 07:26

OpenManage Enterprise Firmware is reporting incorrectly.

On my Dell PowerEdge 7625 Server the firmware of my nvme disk below is 1.3.0 but my openmanage enterprise server shows the wrong firmware version. How can we fix this problem? 

Dell EC NVMe ISE 7400 RI M.2 960GB disc reports incorrect firmware update.

Current Version : 1.0.0 
Firmware version 1.3.0 

But I did the update manually on linux with bin file. When I check in bios, it shows 1.3.0. How can I fix this error? 

Moderator

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3.4K Posts

October 6th, 2023 11:54

Hello,

which OpenManage version?

Can you start a Firmware Compliance report?

Dell EMC OpenManage Enterprise Version 3.4.1 User's Guide | Dell US

Thanks

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21 Posts

October 8th, 2023 19:43

Open Manage Enterprise : Version 3.10.2 (Build 13)

I checked My PowerEdge 7625  again after the Firmware Compliance report. It's fixed. Thank you for the solution help.

However, although my PowerEdge R630 Server updates everything properly, it gives the message "Overall Status" No data avaliable and the green check mark does not appear.

How can I solve this problem? 

(edited)

Moderator

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3.4K Posts

09-10-2023 07:49 AM

Do you have some details about the issue? And can you try to clear idrac logs of the server?

Thanks

DELL- Marco B

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Dell Technologies | Enterprise Support Services

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October 9th, 2023 11:00

thanks for your support, I did what you said and the problem was solved. You are a master at this. Good work

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