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April 12th, 2024 18:55

Unable to copy Primary Shipping Contact Details for Services plugin

Hello

Im on the Shipping Details step for the Services plugin registration. The primary shipping contact info I entered will be the same for the secondary. I keep clicking the copy contact details link but nothing happens. When I try to manually enter the information, it rejects it as duplicate information. How do I troubleshoot this? See image below...

Thanks

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April 12th, 2024 19:17

You can leave the Secondary info empty since it is the same as the Primary. Clicking the 'copy' button copies the data you set in the Plugins > Services > Settings > Contact Details section.

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April 25th, 2024 19:40

Hi rgb_9, thanks for the reply... Clicking the 'copy' button didn't populate any info in the Contact Details section... I'm also unable to select, Country / Territory or State / Province / Region in the Shipping Details section... We're setting up another appliance, so this is going to get blown-away.

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