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October 2nd, 2014 09:00

Dell OpenManage Essentials and DRM

im trying to do a idrac FW upgrade from

Dell OpenManage Essentials. I also downloaded DRM.

our idracs dont have outside network access so I thought that DRM was suppose to fix that.

I thought that DRM would download the repo from DELL and make it local ?

i dont see any way to tell OME to talk to DRM.. they are both installed on the same machine.

when I try to run update manager on OME I get the following error.

Results:  
 Downloading Packages.
 Calling InstallFromUri method to Download packages to the iDRAC
 Downloading Package: ESM_Firmware_G6N28_WN32_1.97_A00.EXE onto the iDRAC
 Package download has successfully started and the Job ID is JID_001412245523
 The URI given to the iDRAC to download from: http://:1278/install_packages/Packages/ESM_Firmware_G6N28_WN32_1.97_A00.EXE

Checking the Status on the following Job(s): JID_001412245523
Checking the Status on the following Job(s): JID_001412245523
The JOBID JID_001412245523 has failed with the following message:
Dell Update Package Download failed.
MessageID: RED006

 Download Error occured.  
 Package ESM_Firmware_G6N28_WN32_1.97_A00.EXE failed to download on target device. Update failed.
 Software Update Task Failed.

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2.8K Posts

October 2nd, 2014 09:00

I think we have a whitepaper on the DRM page...can you double check and look for the OME/DRM whitepaper here?

http://en.community.dell.com/techcenter/systems-management/w/wiki/1767.dell-repository-manager

October 2nd, 2014 11:00

found the file.. seems you need to export the full repo.. then the file only..

so now im not sure about the failed files and why some of the dracs are showing a (?)

October 2nd, 2014 11:00

ok so I got to the point where I was able to download and create an OME repo via DRM

but some things failed during download. for ex

33. 10/2/2014 12:13:53 PM Export Repository : Failed to download update 16/102 : ESM_Firmware_KGR3M_WN32_1.03_A00-00.EXE

was this a timeout to the ftp server?

also, when I try to add a local repo via OME and select " use repository manager file"

when I browse to the location where I saved the repo to via DRM, there is no catalog.xml or catalog.cab file but there are a lot of directories and 1 file called Refreshinfo.bin

also, there are a hand full of dracs that show up from the scan but have a (?) icon instead of a green checkmark.. one even said the system was powered off even though it isnt.. I reset the drac and re inventoried  but the status is still the same.

October 2nd, 2014 12:00

so i imported the catalog.xml to OME.. but it claims all servers are compliant.

but they are not..

I have one that has an idrac version of 1.92. the most current is 1.97.

did I do something wrong with the import?

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2.8K Posts

October 2nd, 2014 13:00

Ok,

Can you confirm you are discovering the iDRACS via WSman and only WSMan?

Thx!

Rob

October 2nd, 2014 14:00

yes..

they were all discovered with  iDRAC (server out of band) WS_MAN

they were found, but almost no info hsa been populated.

October 2nd, 2014 14:00

also,

can you help me figure out why I have a few idrac6 machines that have irac6 version 1.92

and the latest is 1.97 ?

everything in system update says its green.

thanks

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October 3rd, 2014 08:00

Can you confirm you have CSIOR enabled in the BIOS? Collect System Inventory On Reboot--That is what collects the inventory.

Thx

Rob

October 6th, 2014 10:00

ill see if I can find a test machine to use.. I assume I have to boot into the BOIS to check this?

or is it in the idrac?

still, if OME is showing me a server with what it has for a current idrac version then it knows already what the version is.. what i dont understand is why OME is claiming its compliant..

for example.. idrac7. current is 1.57.57  i have one that is telling me its 1.51.51 and its green in the systems update tab under compliant systems..

are u saying that CSIOR still needs to be enabled ??


see attached

1 Attachment

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October 6th, 2014 21:00

yeah, I think that's it.  Enable CSIOR and it should collect the latest inventory information...should be a BIOS setting.  Reboot, F2, select iDrac settings, then LifeCycle controller (this is for 12G).

Thanks,

Rob

October 10th, 2014 10:00

what about 610/710 ?

i have a 710 i can play with.. im trying to find that setting.

thanks

mike

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615 Posts

October 10th, 2014 11:00

On Gen 11 systems:

  1. Boot into the Lifecycle controller.
  2. Click on "Platform Restore" in the left navigation
  3. The click on "Part Replacement Configuration"

On the page that opens you will see a dropdown that allows you to enable or disable CSIOR.

  1. Select Enable.
  2. Click save,
  3. Exit out of LC and reboot.

The system will run inventory collection on reboot.

October 14th, 2014 14:00

ok CSIOR is enable on a R620 im testing with..

in  reports it shows the server IDRAC as 1.51.51

and in devices it has 1.51.51 with an explanation point i assume because its not up2date.
but if I go to system update it still claims that all servers in OE are compliant.

i forced refresh of inventory and status.. now its all green but the version is stilll 1.51.51

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October 14th, 2014 15:00

Ok, can you confirm the version of OME you are using? (About Box)

And what version/date of the catalog (Manage | System Update | View Active Catalog).

Thx

Rob

October 15th, 2014 06:00

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