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34132

May 11th, 2015 04:00

OME 2.0.1 ICMP polling BUG

Hi all,

I'm afraid that 64 bit version suffers from the same bug of previuos 32 bit versions ome_1_1_1_hotfix_build_7209.

The discovery process DOES NOT work with error from ICMP polling

3424 [2015-05-11 12:43:21.339822][info ][0x0015dc] IcmpPlugin::Initialize - plug-in already initialized
3426 [2015-05-11 12:43:21.339822][debug ][0x0015dc] IcmpPlugin::ReadCommandOptions {ICMP} - Required property not supplied.
3427 [2015-05-11 12:43:21.339822][debug ][0x0015dc] CTraceRoute::TraceRoute - Thread ID: 5596 - Server to Connect: 172.25.4.5
3428 [2015-05-11 12:43:21.339822][debug ][0x0015dc] CTraceRoute::TraceRoute - Thread ID: 5596 - Maximum Retries: 10
3429 [2015-05-11 12:43:21.339822][debug ][0x0015dc] CTraceRoute::TraceRoute - Thread ID: 5596 - Timeout: 5000
3430 [2015-05-11 12:43:21.339822][debug ][0x0015dc] CTraceRoute::TraceRoute - Thread ID: 5596 - Buffer Size: 32
3431 [2015-05-11 12:43:21.339822][debug ][0x0015dc] CTraceRoute::TraceRoute - Thread ID: 5596 - Maximum TTL Value: 255
3432 [2015-05-11 12:43:21.339822][error ][0x0015dc] CTraceRoute::SendPacket - sendto() socket call failed. : 10014 : The system detected an invalid pointer address in attempting to use a pointer argument in a call.


3433 [2015-05-11 12:43:21.339822][warning][0x0015dc] CTraceRoute::TraceRoute - Failed to receive response. Re-sending packet. Retry attempt #1
3434 [2015-05-11 12:43:21.339822][error ][0x0015dc] CTraceRoute::SendPacket - sendto() socket call failed. : 10014 : The system detected an invalid pointer address in attempting to use a pointer argument in a call.


3435 [2015-05-11 12:43:21.339822][warning][0x0015dc] CTraceRoute::TraceRoute - Failed to receive response. Re-sending packet. Retry attempt #2
3436 [2015-05-11 12:43:21.340822][error ][0x0015dc] CTraceRoute::SendPacket - sendto() socket call failed. : 10014 : The system detected an invalid pointer address in attempting to use a pointer argument in a call.


3437 [2015-05-11 12:43:21.340822][warning][0x0015dc] CTraceRoute::TraceRoute - Failed to receive response. Re-sending packet. Retry attempt #3
3438 [2015-05-11 12:43:21.340822][error ][0x0015dc] CTraceRoute::SendPacket - sendto() socket call failed. : 10014 : The system detected an invalid pointer address in attempting to use a pointer argument in a call.


3439 [2015-05-11 12:43:21.340822][warning][0x0015dc] CTraceRoute::TraceRoute - Failed to receive response. Re-sending packet. Retry attempt #4
3440 [2015-05-11 12:43:21.340822][error ][0x0015dc] CTraceRoute::SendPacket - sendto() socket call failed. : 10014 : The system detected an invalid pointer address in attempting to use a pointer argument in a call.


3441 [2015-05-11 12:43:21.340822][warning][0x0015dc] CTraceRoute::TraceRoute - Failed to receive response. Re-sending packet. Retry attempt #5
3442 [2015-05-11 12:43:21.340822][error ][0x0015dc] CTraceRoute::SendPacket - sendto() socket call failed. : 10014 : The system detected an invalid pointer address in attempting to use a pointer argument in a call.


3443 [2015-05-11 12:43:21.340822][warning][0x0015dc] CTraceRoute::TraceRoute - Failed to receive response. Re-sending packet. Retry attempt #6
3444 [2015-05-11 12:43:21.340822][error ][0x0015dc] CTraceRoute::SendPacket - sendto() socket call failed. : 10014 : The system detected an invalid pointer address in attempting to use a pointer argument in a call.


3445 [2015-05-11 12:43:21.340822][warning][0x0015dc] CTraceRoute::TraceRoute - Failed to receive response. Re-sending packet. Retry attempt #7
3446 [2015-05-11 12:43:21.340822][error ][0x0015dc] CTraceRoute::SendPacket - sendto() socket call failed. : 10014 : The system detected an invalid pointer address in attempting to use a pointer argument in a call.


3447 [2015-05-11 12:43:21.340822][warning][0x0015dc] CTraceRoute::TraceRoute - Failed to receive response. Re-sending packet. Retry attempt #8
3448 [2015-05-11 12:43:21.340822][error ][0x0015dc] CTraceRoute::SendPacket - sendto() socket call failed. : 10014 : The system detected an invalid pointer address in attempting to use a pointer argument in a call.


3449 [2015-05-11 12:43:21.340822][warning][0x0015dc] CTraceRoute::TraceRoute - Failed to receive response. Re-sending packet. Retry attempt #9
3450 [2015-05-11 12:43:21.340822][error ][0x0015dc] CTraceRoute::SendPacket - sendto() socket call failed. : 10014 : The system detected an invalid pointer address in attempting to use a pointer argument in a call.


3451 [2015-05-11 12:43:21.340822][warning][0x0015dc] CTraceRoute::TraceRoute - Failed to receive response. Re-sending packet. Retry attempt #10
3452 [2015-05-11 12:43:21.341822][error ][0x0015dc] CTraceRoute::SendPacket - sendto() socket call failed. : 10014 : The system detected an invalid pointer address in attempting to use a pointer argument in a call.


3453 [2015-05-11 12:43:21.341822][debug ][0x0015dc] CICMPRequest::UpdateResponse - Ping target 172.25.4.5 failed.
3454 [2015-05-11 12:43:21.341822][trace ][0x0015dc] ODBC_DatabaseConnection::Retrieve - SQL statement: SELECT NIC.DeviceId,NIC.NICId,NIC.NICIPAddress,NIC.NICNetmask,NIC.NICMACAddress,NIC.NICManufacturer,NIC.NICPingable,NIC.NICTOECapable,NIC.NICTOEEnabled,NIC.NICDSM,NIC.NICSubnetId,NIC.NICIPv6Address,NIC.NICEnclosureId FROM NIC WHERE NICIPAddress = 172.25.4.5 {wstring, NIC.NICIPAddress}
3457 [2015-05-11 12:43:21.411829][info ][0x0015dc] PingDiscoveryTask::run - Task_FORCEDISCOVERYRANGE_172.25.4.4-5_20150511T104320_0000000004A1E9C0::Total possible systems: 2. Total actual systems: 0
3458 [2015-05-11 12:43:21.411829][warning][0x0015dc] TaskManager::notifyEnd - TaskManager_Discovery::Task FORCEDISCOVERYRANGE_172.25.4.4-5_20150511T104320_0000000004A1E9C0 is ending.

All the systems are obviously pingable but OME fails for incorrect internal call probably passing wrong address format

msdn.microsoft.com/.../aa924071.aspx

Red.

Pls. publish a quick fix otherwise the system is useless...

7 Posts

May 11th, 2015 07:00

..to add some information, the problem is related to:

windows 2008 R2 SP1 but it's working fine on
windows 7 64 bit SP1

No idea on how to solve.

Regards.

Red.

2 Intern

 • 

1K Posts

May 11th, 2015 08:00

Hi Red, 

I am trying to understand this more clearly, do you mean that you did discovery and your server did not get discovered and this is what you see in the logs? And what you are saying is you are able to ping the devices separately out of OME?

If that is what it means, can you please log a trouble ticket @800-945-3355 and let us know. We will need to look into it more closely.

7 Posts

May 11th, 2015 08:00

Hi Pupul,

OME works fine installed on windows 7 64 bit SP1 but DOES NOT WORK when installed on Windows 2008 R2 Sp1.

The problem is the system call made by OME to ICMP check on target. That check never goes fine and OME does not try to discover devices if the ICMP check is unsuccesful.

All devices are correctly pingable from OME server (Troubleshooting Tool)

10.152.225.24 Pingable
RoundTrip time(ms): 0
172.25.4.5 Pingable
RoundTrip time(ms): 0
WSMAN Connected.
WSMAN profiles found on the remote device are:
1. Chassis Software Inventory
2. Power Supply
3. Sensors
4. Base Metrics
5. Physical Asset
6. SM CLP Admin Domain
7. Base Server
8. Power State Management
9. Power Topology
10. Power Allocation
11. Service Processor
12. SMASH
13. Boot Control
14. Chassis System Info
15. Simple Identity Management
16. Role Based Authorization
17. Active Directory Client
18. Modular System
19. Record Log
20. Simple NIC

3313 [2015-05-11 16:46:08.625639][debug ][0x0010e8] CTraceRoute::TraceRoute - Thread ID: 4328 - Server to Connect: 10.152.225.24
3315 [2015-05-11 16:46:08.625639][debug ][0x0010e8] CTraceRoute::TraceRoute - Thread ID: 4328 - Maximum Retries: 1
3314 [2015-05-11 16:46:08.625639][debug ][0x001fec] CTraceRoute::TraceRoute - Thread ID: 8172 - Server to Connect: 172.25.4.5
3316 [2015-05-11 16:46:08.625639][debug ][0x0010e8] CTraceRoute::TraceRoute - Thread ID: 4328 - Timeout: 1000
3317 [2015-05-11 16:46:08.625639][debug ][0x001fec] CTraceRoute::TraceRoute - Thread ID: 8172 - Maximum Retries: 1
3319 [2015-05-11 16:46:08.625639][debug ][0x001fec] CTraceRoute::TraceRoute - Thread ID: 8172 - Timeout: 1000
3318 [2015-05-11 16:46:08.625639][debug ][0x0010e8] CTraceRoute::TraceRoute - Thread ID: 4328 - Buffer Size: 32
3320 [2015-05-11 16:46:08.625639][debug ][0x001fec] CTraceRoute::TraceRoute - Thread ID: 8172 - Buffer Size: 32
3321 [2015-05-11 16:46:08.625639][debug ][0x0010e8] CTraceRoute::TraceRoute - Thread ID: 4328 - Maximum TTL Value: 255
3322 [2015-05-11 16:46:08.625639][debug ][0x001fec] CTraceRoute::TraceRoute - Thread ID: 8172 - Maximum TTL Value: 255
3323 [2015-05-11 16:46:08.626639][error ][0x0010e8] CTraceRoute::SendPacket - sendto() socket call failed. : 10014 : The system detected an invalid pointer address in attempting to use a pointer argument in a call.


3324 [2015-05-11 16:46:08.626639][error ][0x001fec] CTraceRoute::SendPacket - sendto() socket call failed. : 10014 : The system detected an invalid pointer address in attempting to use a pointer argument in a call.


3325 [2015-05-11 16:46:08.626639][warning][0x0010e8] CTraceRoute::TraceRoute - Failed to receive response. Re-sending packet. Retry attempt #1
3326 [2015-05-11 16:46:08.626639][warning][0x001fec] CTraceRoute::TraceRoute - Failed to receive response. Re-sending packet. Retry attempt #1
3327 [2015-05-11 16:46:08.626639][error ][0x0010e8] CTraceRoute::SendPacket - sendto() socket call failed. : 10014 : The system detected an invalid pointer address in attempting to use a pointer argument in a call.


3329 [2015-05-11 16:46:08.626639][debug ][0x0010e8] CICMPRequest::UpdateResponse - Ping target 10.152.225.24 failed.
3328 [2015-05-11 16:46:08.626639][error ][0x001fec] CTraceRoute::SendPacket - sendto() socket call failed. : 10014 : The system detected an invalid pointer address in attempting to use a pointer argument in a call.


3330 [2015-05-11 16:46:08.626639][debug ][0x001fec] CICMPRequest::UpdateResponse - Ping target 172.25.4.5 failed.
3331 [2015-05-11 16:46:08.626639][trace ][0x0010e8] ODBC_DatabaseConnection::Retrieve - SQL statement: SELECT NIC.DeviceId,NIC.NICId,NIC.NICIPAddress,NIC.NICNetmask,NIC.NICMACAddress,NIC.NICManufacturer,NIC.NICPingable,NIC.NICTOECapable,NIC.NICTOEEnabled,NIC.NICDSM,NIC.NICSubnetId,NIC.NICIPv6Address,NIC.NICEnclosureId FROM NIC WHERE NICIPAddress = 10.152.225.24 {wstring, NIC.NICIPAddress}
3334 [2015-05-11 16:46:08.626639][trace ][0x001fec] ODBC_DatabaseConnection::Retrieve - SQL statement: SELECT NIC.DeviceId,NIC.NICId,NIC.NICIPAddress,NIC.NICNetmask,NIC.NICMACAddress,NIC.NICManufacturer,NIC.NICPingable,NIC.NICTOECapable,NIC.NICTOEEnabled,NIC.NICDSM,NIC.NICSubnetId,NIC.NICIPv6Address,NIC.NICEnclosureId FROM NIC WHERE NICIPAddress = 172.25.4.5 {wstring, NIC.NICIPAddress}
3337 [2015-05-11 16:46:08.697646][info ][0x001fec] PingDiscoveryTask::run - Task_FORCEDISCOVERYRANGE_172.25.4.5_20150511T144607_00000000042EF990::Total possible systems: 1. Total actual systems: 0
3338 [2015-05-11 16:46:08.697646][warning][0x001fec] TaskManager::notifyEnd - TaskManager_Discovery::Task FORCEDISCOVERYRANGE_172.25.4.5_20150511T144607_00000000042EF990 is ending.
3339 [2015-05-11 16:46:08.697646][info ][0x0010e8] PingDiscoveryTask::run - Task_FORCEDISCOVERYRANGE_10.152.225.24_20150511T144607_00000000042EFB30::Total possible systems: 1. Total actual systems: 0
3340 [2015-05-11 16:46:08.697646][warning][0x0010e8] TaskManager::notifyEnd - TaskManager_Discovery::Task FORCEDISCOVERYRANGE_10.152.225.24_20150511T144607_00000000042EFB30 is ending.

Regards.

Red.

2 Intern

 • 

1K Posts

May 11th, 2015 08:00

To add to this, OME is not supported to be installed on Windows 7.

2 Intern

 • 

1K Posts

May 12th, 2015 00:00

Can you please raise a trouble ticket @800-945-3355? We need to look more closely at this issue.

7 Posts

May 12th, 2015 02:00

Hi all,

Just want to inform that on a new clean server Windows 2008 R2 sp1 latest patches, OME is working fine.

The problem is definitively related  to my management server and not to OME itself.

Regards.

Red.

2 Intern

 • 

1K Posts

May 12th, 2015 03:00

Great. Thanks for taking time to update the post.

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