OME doesn't detect failed physical disks

Question

I am using OME to connect to a version 6 iDRAC via WS-MAN.  OME can see the PERC information, the physical disk information, and the logical disk information.  One of the drives is dead.  I can see that from the PERC interface launched from the console at the iDRAC, but OME doesn't seem to show that.  Is there a way to see disk status in OME using iDRAC 6 on an 11G server?

DELL-Amit Y · Answer

Hi bosco,

OME normally receives a alert for these type of failures.

It seems you discovered the device before it failed and OME has not performed discovery and inventory

For status in inventory try doing discovery and inventory again. It should work after this.

DELL-Pupul M · Answer

Hi Bosco,

OME does not show the status of a disk which is connected. It just collects the inventory about it. If on connecting the disk, there is an alert generated by iDRAC and the trap destination is set to OME, then OME will show the alert. There is no direct way to figure out the status of a connected disk.

bosco7771 · Answer

Is there a way I can check the current status of all my disks in all my servers if OME doesn't do it? bosco

DELL-Abhijit P · Answer

Hi Bosco,

iDrac6 doesn't roll up storage status in the overall server health which is displayed by OME. If you have OpenManage Server Administrator installed on the server, that GUI will show you the status using OMSS(OpenManage Storage Services) OMSS is installed as part of OMSA installation.

Regards

Abhijit

Dell OpenManage Essentials

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