Unsolved
This post is more than 5 years old
2 Posts
0
4267
COM PORT 1 NOT AVAILABLE
Hi! My name is Jonathan, I'm in U.S. Navy and stationed in the Middle East. We are having problems with our COM Port. When we use our scan gun which is plugged in com port 1, we get an error message that says, "cannot read com port."
speedstep
9 Legend
9 Legend
•
47K Posts
0
September 10th, 2005 15:00
There is little to ZERO information as to which model Dell you refer nor what OS version nor what Service Tag/ Serial Number of the system you have.
Without Basic information there is not a chance of getting help.
jryan42004
2 Posts
0
September 11th, 2005 03:00
speedstep
9 Legend
9 Legend
•
47K Posts
0
September 11th, 2005 23:00
Service Tag: 2CSYF41
System Type: OptiPlex GX270
Ship Date: 3/1/2004
Dell IBU: Americas
Quantity Parts # Part Description
1 G0101 PROCESSOR, 80532, 3.0G, 512, 800FSB, SOCKET N
1 U1325 PRINTED WIRING ASSY, PLANAR (MOTHERBOARD), GX270, DESKTOP, DELL COMPUTER CORPORATION, TRANSFORMER SKY DIVE MINITOWER
1 5120P CORD, POWER, 125V, 6FT, SPT2, UNSHIELDED
1 4N454 KEYBOARD, 104, UNITED STATES, NMB, LOW COST, MIDNIGHT GRAY
1 T0943 KIT, MOUSE, UNIVERSAL SERIAL BUS, 2BTN, OPTICAL, LOGITECH
2 U3420 DUAL IN-LINE MEMORY MODULE, 256, 333M, 32X64, 8K, 184
1 C4566 COMPACT DISK READ WRITE/DIGITAL VIDEO DISK DRIVE COMBO, 48X32, IDE (INTEGRATED DRIVE ELECTRONICS), HALF HEIGHT, HITACHI LG DATA STORAGE, CHASSIS 2001
1 D0828 KIT, DOCUMENTATON ON FLOPPY DISK, SOFTWARE, DIGITAL VIDEO DISK DRIVE, CYBERLINK, 4.13
1 W2739 KIT, SPEAKER, 120V, SAMSUNG, A215, DELL AMERICAS ORGANIZATION
1 R3060 HARD DRIVE, 120GB, I, 8M, 72K, WD-XL80, Serial ATA
1 1Y379 ASSEMBLY, CABLE, Serial ATA, TRANSFORMER SKY DIVE MINITOWER, 1.0
1 P0253 CABLE, POWER, 6P, AUXILIARY, Serial ATA, TRANSFORMER SKY DIVE MINITOWER
1 7T281 FLOPPY DRIVE, 1.44M, 3.5" FORM FACTOR, 3MD, NO BEZEL, TEAC, V4, CHASSIS 2001
1 R2527 KIT, SOFTWARE, OVERPACK, WXPPSP1A, COMPACT DISKETTE W/DOCUMENTATION, ENGLAND/ENGLISH
Your System Came with Windows XP originally.
What service packs do you have.
Did you patch the Registry for ISA to PCI IRQ Routing if SP2,SP3,SP4 for WIN2000.
The most likely problem is misconfiguration or Add in cards that INTERFERE with 3F8 IRQ4
or 2F8 IRQ3.
Com Ports can be set to AUTO or COM1 COM2 in Bios or DISABLED.
Both software and hardware can be misconfigured.
http://support.microsoft.com/?kbid=112584
http://support.microsoft.com/default.aspx?scid=122839