Sometimes during shipping some of the cables or cards inside the case may become loose. Unplug the systems and remove the cords & cables.
Open the cases, making sure that you touch an unpainted metal surface on the computer before touching anything inside to make sure that you have discharged any static electricty, and make sure that all of the internal connections are tight & reseat the cards to make sure everything is secure. Re-connect the cables, plug in and see if they then will boot. If not, call Dell's Technical support.
Hope this helps!
thanks...but I all ready talked to a support tech and what ended up happening was that both of the computers were shipped witht the power cable unplugged.. Thanks for the help!!
cwhitby107
73 Posts
0
December 6th, 2000 21:00
Sometimes during shipping some of the cables or cards inside the case may become loose. Unplug the systems and remove the cords & cables.
Open the cases, making sure that you touch an unpainted metal surface on the computer before touching anything inside to make sure that you have discharged any static electricty, and make sure that all of the internal connections are tight & reseat the cards to make sure everything is secure. Re-connect the cables, plug in and see if they then will boot. If not, call Dell's Technical support.
Hope this helps!
coreyeight
2 Posts
0
December 6th, 2000 21:00
Jake02324
579 Posts
0
December 6th, 2000 22:00