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Dell Studio 540 seems to have "died"
Hello,
my computer seems to have died -- for lack of a better word. I left it in perfect working order on Friday, and when I came back yesterday it didn't respond. My computer is a Dell Studio 540 desktop computer which is almost brand new.
I have been having a look at it, and here's the best I can come up with to describe the problem:
1) When I attempt to power it up, it either
a) Doesn't respond
b) Has a brief flicker of activity, and goes to a)
I have checked the light on the PSU (behind the computer); whenever I manage to get it to be on (usually, by unplugging and re-plugging the power cable) I get b), after which the light turns off (ergo, the PSU isn't getting any power, or isn't working, anyhow).
I called tech support earlier this morning but they weren't much help at all. I can't afford to wait for them to take my computer away and bring it back a week or so later because of my work, so I'd like to attempt to fix this myself, having a modicum of experience in fiddling with the internal components of my computers (no real knowledge, just enough not to blow the thing up! :P)
I would be extremely grateful if someone could help me out on this issue. Sorry if my description isn't all that complete, there just isn't much more to it! However, I will perform any tests/check anything in the interest of a better diagnosis.
Thank you in advance
Anonymous
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November 11th, 2010 16:00
If it is under warranty send it back ... the problems with dell computers is that they never make good new products they use old parts to build new machines.. Anyways i hope you are able to get a full refund.. I only had mine for 6 months .. I took them to the better business as well and consumer affairs you may have to do that as well ... Good Luck!
xpari
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November 11th, 2010 16:00
Muire,
I was wondering if were able to find a solution to your problem with Studio 540. I'll appreciate if you could share it with me.
Thanks
Xpari
xpari
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November 11th, 2010 17:00
3 months out of warranty (total of 1 yr 3 mo)
Anonymous
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November 11th, 2010 18:00
Well then I don't think there is much you can do it was the heat sink that was causing the issues and all you can do is replace that.. before it causes more issues my motherboard also went so and that was all in a 6 month period surprised your lasted as long as it did
kandres22
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June 1st, 2011 21:00
Did you have to do this one your own or did dell cover it? If so did you follow any instructions on the web? I have the exact same problem. Thank you
Anonymous
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June 1st, 2011 22:00
hope u can work it out with dell they are cheap and greedy company wish u the best of luck!
Anonymous
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June 1st, 2011 22:00
dell did nothing and i demanded a refund for the computer and bought a mac and i absolutely have had no issues with my mac in over a year :).. you should do the same!
dwestl12
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April 4th, 2013 12:00
I had the same problem(s). All indicators said the PSU was to blame. Replaced the PSU; no joy. Tried the CMOS battery removal; viola! Problem solved. Of course the system spent an hour doing a restore to a previous good state, but hey - at least it seems to be running again. BTW, I recently installed Windows 8 on this machine for test purposes. Biggest problem was with the OEM PCI video card. I still don't think Windows 8 is ready for prime time, but it will run on this machine. Good luck!