dell won't load in normal mode

You should be able to uninstall programs in Safe Mode.  Have you tried?  It's the same as uninstalling in regular Windows.

Access the Uninstall application in the Control Panel.

antispysageguard is malware, it is a fake antivirus product that is designed to scare you and make you send money to the publisher under the guise of buying their software.

it can be interupted at boot and then cleaned with real antimalware called malwarebytes that is free (malwarebytes.org).

or check out this tutorial on another approach on how to remove it...

You could remove it with the CTRL F11 factory restore.

Or Try Malwarebytes.

How to remove Spyware Guard 2008 and Spyware Guard 2009 ...

www.bleepingcomputer.com/...removal/remove-spyware-guard-200..

Either way I would contact Dell and get the XP restore CD's for your model.

You could remove it with the CTRL F11 factory restore.

A factory restore would also mean loosing all of the data and applications installed on the computer so should not be done unless the data is backed up and the programs are available for reinstallation.

Applications that came with the system are not lost.  Any applications installed after the user first used the machine as well as any data files would be removed.  This is the Dell Hardware Forum.   Any Software installed after would not be supported.

Pros and Cons of Factory Image Restore Applications

 In the Dell PC Restore by Symantec window 

A warning message appears stating that all user data will be lost.

There are various pros and cons to using the factory image restore applications (Dell™ PC Restore by Symantec™ in Microsoft® Windows® XP and Dell Factory Image Restore in Windows Vista®) as troubleshooting tools.

Pros

• • Speed
    Both Dell PC Restore by Symantec and Dell Factory Image Restore are considerably faster than manual OS reinstallation methods. The average factory image restore takes less than 15 minutes; a complete manual OS reinstall including drivers and applications can easily take 2 hours or more.

• • Simple Instructions
    Both PC Restore and Dell Factory Image Restore use significantly fewer steps than manual OS reinstallation methods.

• Drivers and Applications Included
  Both PC Restore and Factory Image Restore will restore all factory-installed drivers, applications and settings unlike the manual OS reinstall method; this is a huge time-saver for both tech support and customers.

Cons

• • Troubleshooting Fix-All
    PC Restore and Factory Image Restore are only intended to be used after all other attempts to identify and solve technical issues have failed.

• • High Repeat Problem Probability
    It’s important to identify the root cause of the customer’s technical issue before restoring the OS to the factory image.  Without a clear idea of what the problem is, the customer may experience or perhaps contribute to the same technical issues even after the restore.

• Post-Restore Customization
  Even with the advantage of restoring factory installed drivers, applications and settings, it can take a customer many hours to get their data, applications and settings back the way they want them.

Dell censors editied this post beucase they do not believe in an open and honest discussion based on facts.

This thread was about a rather benign piece off malware that is quite easily removed once you get past the seemingly frightening looked messages it produces.

A response to the oringal qquestion included a extreme suggestion of resetting the pc to the factory fresh state without mention of the fact that this wipes all user data, installed software, and installed updates.  this is a terrible thing to suggest to a novice seeking advice as they would have lost everything.

to add insult to injury the person that issued this bad advice came back to dig a deeper hole of mis-information but leaving out relevants points regarding the use of dell system restore including:

pro:

• seems really fast and then you realize that you are saddled with hours of time required to rebuilt your machine to be similar to what you had previously had after of years of use (see cons).

con (left out from speedsteps list):

• takes longer than the 5 minutes it takes to remove the malware as instructed above, much much longer
• all user data is wiped and needs to be restore from backup (if you have a backup)
• all windows updates need to be downloaded and applied (and for a computer running xp home means literally hours of downloading, updating, and restarting multiple times)
• all office updates need to be downloaded and applied (an office 2000 update no longer available through automatic updates, and office 2003 updates weigh in at over 400mb and require multiple restarts)
• Roxio and PowerDVD will need to be updated
• re-installation of all application programs that often is problematic if one was unable to deactivate the serial number from the previous installation (ie, itunes activated account lost, photoshop activation lost, and so on)
• lost user data that is often missed by backup utilities such as the windows address book, outlook and outlook express data, outlook nk2 file, favorites, etc
• and on and on...

Muto, Speedstep,

This is a good discussion with differing opinions. You're both trying to help the customer which is awesome. But, you may not attack or call each other out publically. I will not allow it. We are all here to assist users. We are not here to pick on each other. Differing opinions are great and should be debated, but never in a mean fashion.

trying to help and actually helping are two different things.

this is not politics, religion, or some other subject matter riddled with opinion or nuance. this is computer science.

right is right and wrong is wrong. it really is black and white. misinformation is rampant and it should be called out whenever possible.

it is a shame that the forum does not seem to care about truth and instead protects the feelings of people who they are 'friends' with by editing posts without notice of those who accurately point out the errors of others.

"Dell censors editied this post beucase they do not believe in an open and honest discussion based on facts."
That is not true. We want open and honest discussion but we want it in a non-attacking style.

It was either edit them or remove them entirely which would have messed up the flow of the thread. All I am saying is there is a right way and a wrong way to point something out to another user. You could have just posted the fact that PC Resore erases all non-factory installed software without the slam on Speedstep. I value your hardware and software knowledge. I need it on this Forum. But I do not need my gurus fighting with each other. I am asking you to soften the tone. Is that possible?

All I am saying is there is a right way and a wrong way to point something out to another user. You could have just posted the fact that PC Restore erases all non-factory installed software without the slam on Speedstep.

if you go back and read the actual words that i wrote without your obvious prejudice shown towards me repeatedly then you would see that is exactly what i had done.  instead of just accepting the missing information that i contributed as helpful to the op to avoid loosing all of their data he took it as if it was a personal attack and felt the need to respond in some attempt to try to justify why the information was absent from his initial post.  his follow up included the use of bold face letters, colored letters, and large type faces which appear condescending to the reader as if there was some issue with reading the things he write and not the words.  worst of all the reply was once again was incomplete, and misleading.

It was either edit them or remove them entirely which would have messed up the flow of the thread.

i get that dell can and does do whatever it wants on its sponsored forum, but this is yet another example of doing it in a sneaky and sleazy way - namely without notification to the op.  this is why the dell community forum has not been able to build a broad base of regular contributors and instead is stuck with a concentrated clique of people that too often miss the point of the question being asked and who have become cavalier about their answers since they have answered similar questions so many times before. 

Every other user has appreciated the fact that we just took the offending stuff out (in our opinion) and did not delete the entire post. In the future, I will just remove the offending post and PM the user why. Then, the user can edit it themselves.

Hi EnaandEd,

The Spyware Guard tutorials mentioned above will not help. You will need this one: http://www.bleepingcomputer.com/virus-removal/remove-fake-microsoft-security-essentials-alert

If you cannot use Safemode with Networking it will be necessary to download some tools using another computer and a CD or USB stick so that you can transfer them to the infected computer.

I have replied to this on the Virus & Spyware Forum. Considering the length of discussion here, I suggest that you get the malware cleaned up at SpywareHammer. There will be no debate over there and they will help you to resolve the issue in a timely manner.

Every other user has appreciated the fact that we just took the offending stuff out (in our opinion) and did not delete the entire post. In the future, I will just remove the offending post and PM the user why. Then, the user can edit it themselves.

it speaks volumes to the quality of this forum that you are apointed as a moderator and yet publicly and selectively are so rude.  to say "every other user" is quite  bold and a completely absurd conclusion.  you could have chosen to taken this discussion offline but you choose to make it public and you choose to derail the original persons thread by turning this into a debate about manners, and yet you don't show any towards me.  shame on you and shame on dell.   go ahead and perpetuate mediocrity and live in ignorance.  you clearly have already made up your mind and your bias is loud and clear for everyone to see.

I have copied the OPs questions into the Spyware/Virus board and Bugbatter has replied over there and here.

I am stepping away from anymore conversation on the other topics in this thread.