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47 Posts
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8448
April 27th, 2000 14:00
Fatal Exception Error
Help! I am a new Dell customer with a Dimensions XPS 700r and I keep getting fatal exception errors and page faults. The latest fatal exception error is: A Fatal Exception Error occured in 017F.BFFAADOB. Can anyone help me? It takes about 45 minutes to get through to Tech Support and they don't seem to know what to do.
Thank you for any help.
Also, is there some "master list" somewhere as to what these exceptions errors mean. I looked on the Microsoft sight and in my Dell documentation, but couldn't find any "code book". Thanks
Thank you for any help.
Also, is there some "master list" somewhere as to what these exceptions errors mean. I looked on the Microsoft sight and in my Dell documentation, but couldn't find any "code book". Thanks
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Denny Denham
2 Intern
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18.8K Posts
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April 27th, 2000 16:00
Regrettably, there is no master list available and these errors are quite difficult to diagnose. If when you get the error message you would click on the "Details" button you might get more information which you could post and perhaps that might help someone provide help.
Want to make a hyperlink in your post, want to add a graphic or sound file, need to troubleshoot a non-working Java applet, want to build an attractive signature? These capabilities can be yours if you visit Denny's DellT@lk Tutorials.
For help in deciding what can be eliminated from your Startup list, take a look here.
Want to get rid of Network Neighborhood, change your Registered Owner name? Check out the little utilities at Delltalk Tweekz.
Robin Kristy
19 Posts
0
April 27th, 2000 18:00
This is a great opportunity for me to ask about "Dr. Watson".
I have never used him, though, most of the time remember to turn him on (I do not mean it that way!).
Is that program (utility?) something that you consider to be useful in diagnosing errors/crashes?
I never hear anyone suggesting using him...
just curious, Robin
Denny Denham
2 Intern
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18.8K Posts
0
April 27th, 2000 20:00
I've never used it either. I found out where it resided when someone posted a question about how to get it. Knowing that, I installed it in my system where it remains undisturbed to this day.
You can find some descriptions of it if you go to the Microsoft site and enter "Dr. Watson" in the "Search" feature.
Sorry, your browser doesn't support Java.
Want to make a hyperlink in your post, want to add a graphic or sound file, need to troubleshoot a non-working Java applet, want to build an attractive signature? These capabilities can be yours if you visit Denny's DellT@lk Tutorials.
For help in deciding what can be eliminated from your Startup list, take a look here.
Want to get rid of Network Neighborhood, change your Registered Owner name? Check out the little utilities at Delltalk Tweekz.
kimbonick
53 Posts
0
May 1st, 2000 23:00
1. December 22,1999 I received my Brand New Dell Computer I paid $2,431.72 for.
2. Beginning right away, December 23, 1999, my computer kept locking up and doing other mysterious things. Yes, this was in the 30 day Warranty period.
3. During my 30 day Warranty period I was assured by the Support Tech that the problem would be resolved. Reason for not returning my Dell Computer right away.
4. After numerous calls to Dell Support between January 10, 2000 thru today April 30, 2000, and after many visits to my home by Dell to replace the Motherboard, CPU, Memory, Power Supply and the Hard Drive, Dell conceded that I got a Lemon and was going to send me a new computer.
5. Friday, April 28, 2000 I received my new computer.
6. I set up my new computer and low and behold I saw a big tag on the box that said REFURBISHED.
I paid $2,431.72 for a NEW upgraded computer in December and now in April I have a $2,431.72 USED computer.
GOOD LUCK WITH DELL!