Unsolved
This post is more than 5 years old
2 Posts
0
3123
How do I do a Hard reset when the pc is in a windows update loop?
This weekend my modem/router died. But it was in a crazy state where my lights were flickering. Weird. While the Cox tech was out to fix that, my system decided to do a Windows update. When the modem got swapped out -- the lights stopped flickering ( I swear) but not my pc is in the spin cycle. The message on the screen says "I could not complete the updates. I am in the process of removing. Do not shut down the system". Something like that. It has been in this state for hours. I did shut down. And I tried pulling the plug from the wall but it came back in the same state. I don't have windows disks. I bought my system already configured from Dell. Any help would be greatly appreciated.
LSUFAN51
4 Operator
4 Operator
•
6.4K Posts
0
June 8th, 2015 16:00
:emotion-2:
What are the model of your Dell and what version of Windows ?
sherriasinstar
2 Posts
0
June 8th, 2015 16:00
I'm on Windows 8. Not sure which tower. I can check when I go home.
Philip_Yip
7 Technologist
7 Technologist
•
16K Posts
0
June 9th, 2015 00:00
See here:
http://dellwindowsreinstallationguide.com/download-microsoft-windows-and-office/download-microsoft-windows/download-windows-8-1-retail-and-oem-iso/