IRQL NOT LESS OR EQUAL error

Question

Hey guys,

I am stumped with this problem, so was Dell Tech Support.. I was wondering if anyone has had the same problem.. I have a Dimension 8200 (WinXP) with an NVidia Geforce 3 64Mb video card. I want to upgrade to a 128Mb Video card but everytime I put one in (either an Nvidia or an ATI card, doesn't matter) it gives me the following blue screen and reboots ad nauseum. I even reformatted my hard drive and got the same result. Anyone have any suggestions??

****BEGIN SCREEN****

A problem has been detected and windows has been shut down to prevent damage to your computer.

DRIVER_IRQL_NOT_LESS_OR_EQUAL

If this is the first time you've seen this Stop error screen,
restart your computer. If this screen appears again, follow these steps:

Check to make sure any new hardware or software is properly installed.
If this is a new installation, ask your hardware or sotware manufacturer for any windows updates you might need.

If problems continue, disable or remove any newly installed hardware or software. Disable BIOS memory options such as caching or shadowing, If you need to use Safe Mode to remove or disable compoonents, restart your computer, press F8 to select Advanced Startup Options, and then select Safe Mode.

Technical information:

*** STOP: 0x000000D1 (0x600c0038. 0x00000002, 0x00000000, 0xF89EB861)

*** usbohci.sys - Address F89E861 base at F89EA00, DateStamp 3f04cf82

Beginning dump of physical memory
Physical memory dump complete.
Contact your system administrator or technical support group for further assistance.

****END SCREEN****

I have ALL the XP updates installed etc. so I have no clue why this is happening... works fine when I put my 64Mb card back in tho. Please help :)

St.

kennyk-alias · Answer

Here's the MS definition of a stop 0x0d1:

http://www.microsoft.com/technet/treeview/default.asp?url=/technet/prodtechnol/winxppro/reskit/prmd_stp_ottj.asp?frame=true

What's strange is a usb driver is listed in your error when you swap the video cards. I would think one of the video drivers would display. Have you tried booting to safe mode, uninstalling the Nvidia drivers (Add/Remove Programs), don't reboot yet, run Driver Cleaner to completely remove all traces of the old driver (you can get it here: http://www.driverheaven.net/cleaner/ ), shutdown, swap cards, reboot. Windows shouldn't find the driver and load the standard vga driver. Then install the latest Nvidia drivers here: http://www.nvidia.com/object/winxp_2k_53.03

reboot.

Technosaint · Answer

Actually I installed the cards after full HDD formats so there was nothing to conflict with. It was a clean install! Still I got the error... that's what's stumping me :) Thanks for your help tho!

St.

Technosaint · Answer

Ok so the MS website that lists this error says that it will be fixed upon installation of WinXP SP1a... I have SP1 (which is basically SP1a + Java VM which MS lost the rights to and hence removed it and re-packaged SP1 as SP1a in February, 2003). Yet I see the error.... I am wondering if unplugging each USB device would solve anything... I have a USB 2.0 card that I installed in there after I bought a USB 2.0 External HDD. Anyone think that may be the problem conflicting with the IRQ of the Video Card??

St.

kennyk-alias · Answer

St., there is a XP SP1 usb update. It doesn't specifically list your problem but it does update the usb driver that appears in your error msg "usbohci.sys" You might want to give it a try but make sure you take a system restore. Even though it says it can be removed by Add/Remove Programs, a system restore doesn't hurt. Here's the update:

http://support.microsoft.com/default.aspx?kbid=822603

I did find some problems that might occur after the usb update is installed:

http://support.microsoft.com/default.aspx?scid=kb;en-us;826959&Product=winxp

http://support.microsoft.com/default.aspx?scid=kb;en-us;327863&Product=winxp

Technosaint · Answer

Thanks kenny  I will try that and let you know what happens! (I'll miss my USB 2.0 tho :( ... any other way I can get it???) St.

kennyk-alias · Answer

St., I would bet that's your problem. The driver listed is one of the XP usb mini port drivers.

Technosaint · Answer

Thanks kenny, I will re-install the USB patch again and see if that works... although I have SP1 and it is supposed to have been included in SP1. But I've stopped thinking about it actually making sense when it comes to Microsoft :)

Thanks again!

St.

kennyk-alias · Answer

I'm reading that as an update to the usb drivers provided in SP1. Under the prereq section  it says you must be running XP SP1.

Technosaint · Answer

Well I installed the USB patch and it worked for a few min (more than before) but crashed again... so I removed the USB 2.0 PCI card and so far no crash... even tried overloading with 3 windows, Cam, TV (PCI card) and still fine... so I think that's what the problem was!

kennyk-alias · Answer

I'm glad you got it working. That's a shame about the card. Strange that it caused a problem. Have you tried moving it to a different slot?

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IRQL NOT LESS OR EQUAL error

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