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10629

December 16th, 2003 23:00

keyboard failure

I have a recurring problem that begins with the message "keyboard failure" when I switch on my computer. The computer then directs me to strike F1 to continue or F2 to run the utility setup. Neither seems to work. I must turn off my computer manually and restart for it to work. My computer then works fine, but everytime I turn it on I have the same problem. What gives? I have had this problem for some months but ignored it until the F1 "to continue" message stopped working.

6 Posts

December 17th, 2003 12:00

I have the same problem.  If anyone has provided a solution please email me with the info at: jdeaver@charter.net.

Community Manager

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56.9K Posts

December 17th, 2003 12:00

newswhiz,

What is your system type? You know, Dimension T, R, ect..

5 Posts

December 22nd, 2003 14:00

please email me if you ever solve this problem.  I have the Dell 8200.

DAYTONABLUES@AOL.COM

Community Manager

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56.9K Posts

December 22nd, 2003 15:00

To all,

To what port is the keyboard connected?

5 Posts

December 23rd, 2003 10:00

I have my keyboard connected to the USB port on the back of the CPU.

Marilynn

5 Posts

December 23rd, 2003 12:00

will try tks

Community Manager

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56.9K Posts

December 23rd, 2003 12:00

MARKAY,

Have you tried the other back and the front USB ports?

Message Edited by DELL-ChrisM on 12-23-2003 08:34 AM

5 Posts

January 5th, 2004 09:00

I SWAPPED PORTS WITH THE MOUSE AND NOW THE PROBLEM IS SOLVED FOR ME.  THANK YOU FOR THE SUGGESTION.

18 Posts

January 28th, 2004 21:00

I am getting the same message at bootup with my new MS Bluetooth Keyboard (adds battery low).  The batteries are not low.  Powering off then on sometimes fixes the problem as does putting in new batteries.  The first few weeks with the Keyboard I had no problems.

Questions

1.  Should I try a different USB port?

2.  Should I turn Keyboard Reporting off in bios?

 

HELP

1 Rookie

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3 Posts

January 29th, 2004 14:00

I have the same problem, but since my keyboard is not working I can't do anything. My keyboard is not usb, it is plugged into the keyboard plug on the back of the computer.

Help! I can't do anything.

74 Posts

January 29th, 2004 19:00

My one week old Dimension 4600, XP, with Dell enhanced Keyboard works fine, but when waking up, I get an error message that a problem with the keyboard is keeping the system from going into standby.  [I'm not even sure this is true, because the screen goes dark and I have to log in again.]

When looking in system manager, device manager, keyboard it says its working fine and troubleshoot doesn't really do anything.  I'm stumped.

5 Posts

January 30th, 2004 11:00

Try switching the mouse and key board plug ins (not computer savvy) but it worked for me.

2 Posts

February 1st, 2004 12:00

Hello, i am the proud owner of a Dimension 8300, since a few weeks, i tried to make it more effective to my needs and i made it fully empty and reinstalled everything, the only thing what bothers me is that i get everytime an keyboard failure at startup, i have a ps2 keyboard and when i took my old usb keyboard i had no problems, is there a possibility to make my dell ps2 keyboard work again ???

I can do lots on this crazy and so nice Dell but my keyboard gives me many headaches, i am not so good with ps2 and ports, can someone give me assistance our a good tip to solve this problem ??

It makes me desperate hahaha, so please help me...

Second question is about the sm-buscontroller, is there a possibility to get a driver for that, i read many about it but maybe i am to stupid but it doesnt succeed at my comp, it is installed, no marks in the systemmanagement, but it said when you go in to it, no driver installed, please help me find that, i am proud to be an owner of one of the quikkest computers at the moment, but without my Dell keyboard it is not so much fun...hope somebody can help me, and thanks for reacting !!

74 Posts

February 1st, 2004 19:00

My problem, evidently, was having too many settings active in Power Options.  I had progressively marked each one like 1 hr for Monitor,, 2hr for Standby, and so on.  I turned them all back to Never, and problem solved.

9 Posts

February 4th, 2004 19:00

I had the same thing,I found that BIOS A03 is the only one that well support USB in setup. I have tryed them all,A03 is the only one that well work.
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