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August 16th, 2011 00:00
PCI Input Device / Simple Communications Controller
Hi All - I really think it is about time that Dell supplied some effective links to enable a quick solution to the "Other Devices / PCI Input Device / PCI Simple Communications Controller" problem.
Uninitiated users may be faced with +70 driver options with absolutely no guidance as to which their particular system may require.
The "suggestions(?)" range from the sublime to the ridiculous - often inferring that the entire operating system is reinstalled!
It is very clear that I am not the only person suffering from this problem - sure it may be fine if you have only just bought the machine and you've still got the original installation disks and a Service Tag but then it should not go wrong in that situation.
The moment one has passed the above circumstances and the machine may have undergone upgrades of operating systems, hardware and software etc. the standard of "help" or rational suggestions is pathetic.
I SIMPLY request a direct link to the correct driver download "fix" - I do not wish to enter and modify the BIOS, I do not wish to reinstall Windows and I certainly do not intend to strip my machine to ascertain who manufactured the motherboard and what chipset it has installed....
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Bebbspoke
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August 16th, 2011 12:00
This is a WORKING and FREE answer - go to http://www.driveridentifier.com/ - download free DriverIdentifier and run - it checks all drivers in your Device Manager, it identifies those that are missing or not up to date including the VEN, the REV and the SUBSYS numbers and then gives direct download of the correct driver. It also lists a few close alternatives.
It works in both I.E. and Mozilla Firefox, and it circumnavigates the Dell Download Manager fiasco. There are no charges and of course you can uninstall it when you have finished with it.
This program surpasses all "driver - hunter" progs I have tried to date and (tongue in cheek) regret my choice of wording (identifier) in my 09:33 posting.-
Dell Drivers and Download Support could learn a lot from such a program
fireberd
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August 16th, 2011 05:00
This is a users helping users forum. If its your intention to contact Dell via the forum, this is the wrong place.
On the other hand if you want some help from us, post your model number, OS and maybe we can help
FWIW, I had the same issue when I installed Win 7 on my home built system with an Intel motherboard. I ignored the Device Manager entry and eventually it went away. Not sure if it was any driver updates or what.
Bebbspoke
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August 16th, 2011 06:00
Thank you for your response - my machine is a Dimension 8300 running Win XP Pro (32 bit) - "Ignoring the problem" in the hopes it may go away is not an option - because both mouse and keyboard will lock at random - the only possible escape being the mains off switch.
Also run 5100 with XP Pro (32 bit) and Inspiron N5010 with Win 7 Prem 64
fireberd
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August 16th, 2011 07:00
I would start by Installing the Intel Motherboard chipset drivers. One of the main things the chipset drivers do is define (identify) all the devices on the motherboard.
HERE is the dell download for the chipset drivers.
Also see THIS from a Microsoft forum on the issue. It's not just a "dell" problem.
The "error" did not cause any problems on my systems. maybe it's another problem that is causing the lockup and not the PCI simple communications controller?
Bebbspoke
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August 16th, 2011 09:00
The link "HERE" to the Dell download for the chipset drivers procures only a download agent - not the actual chipset drivers... this is still the case if one ploughs through Dell support.
The "THIS" link to a Microsoft leads only to sponsored links with pathetic "driver indentifier" programs where of course all ones problems are alleged fixed... you just download a few megs of bloatware and pay £25 +++ for the privilege...
fireberd
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August 16th, 2011 13:00
BOTH of the links I posted are legitimate and take you where it's supposed to go. If you get something different, I would suspect you have some type of malware on your PC.