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May 26th, 2009 14:00

Problem when updated Intel Graphics Adapter driver

I recently got an alert advising there was an Intel Graphics Adapter driver update. I updated as suggested and then all my graphics when small. How do I change back to the larger images I had before? This effected the graphics & fonts in all my programs as well. I tried to change to large font, but that did nothing for the graphics/images in any of my programs. I hope someone came across this already and can help.

Thanks.

11 Legend

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47K Posts

May 26th, 2009 14:00

Dell Internet Explorer Scaling Utility

http://support.dell.com/support/downloads/download.aspx?c=us&l=en&s=gen&releaseid=R98539&SystemID=LAT_PNT_PM_D600&servicetag=&os=WNT5&osl=en&deviceid=4984&devlib=0&typecnt=0&vercnt=1&catid=&impid=&formatcnt=1&libid=7&fileid=127677

http://ftp.us.dell.com/utility/R98539.EXE

Hard Drive Installation (via WinZip) with Setup.exe File for R98539.EXE

Download

1.Click Download Now, to download the file.
2.When the File Download window appears, click Save (Windows XP
users will click Save) this program to disk and click OK. The Save In:
window appears.
3.From the Save In: field, click the down arrow then click to
select Desktop and click Save. The file will download to your desktop.
4.If the Download Complete window appears, click Close. The file
icon appears on your desktop.

Install

1.Double-click the new icon on the desktop labeled R98539.EXE.
2.The Self-Extracting window appears and prompts you to extract or
unzip to C:\DELL\DRIVERS\r98539. Write down this path so the executable (I.e.
Setup.exe) file can be found later.
3.The Self-Extractor window appears.
4.Click OK.
5.After completing the file extraction, if the Self-Extractor
window is still open, close it.
6.Click the Start button and then click Run.
7.Type C:\DELL\DRIVERS\r98539 in the Open textbox and then click OK.
8.Follow the on-screen installation instructions.

 

6 Operator

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20.1K Posts

May 26th, 2009 14:00

You should post a lot more info. Who sent the notice? What model computer and operating system? Don't do any updates unless you know and trust where they are from and why they are necessary. Then check that they are correct for your model. You can get the drivers and downloads for your model at Dell Support. For now, go to Display Properties and try changing to a larger DPI and check all the other settings and change if necessary. You can change the screen resolution to enlarge everything.You can also roll back the driver to the previous one, but I don't know if the settings will be the same as before. Look up Change Display Settings in Help for more.

May 27th, 2009 08:00

Thank you for your reply Mary. I have a Dell desktop dimension 4700 and am using Windows XP. I don't do updates unless they are from a trusted source and the source was Dell. So the update came directly from the Dell alerts. Unfortunately I did try to change the display settings, however this is only changing small things. It is the entire graphics that needs to be changed all at once and unfortunately I do not know how to do that. I do strongly believe that when Dell recommends an update (especially as an "important" update) they should have some sort of place of contact for when things go wrong, such as this.  If anyone else has any ideas, please forward them on to me....I would really appreciate it.

Thanks.

May 27th, 2009 08:00

Thank you. I tried the above suggestion but it didn't work. It only changed the font size. When I open my excel programs, simply accounting program or any other programs they still are in very small format. Any other suggestions?

Thank you.

 

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