Rebooting Problem Please Help

Question

On my brother's computer I just put in a Network Adapter so he could connect to my router and have a Internet Connection. After putting it in the PCI slot and putting in the antenna I started the computer. When my brother logged in a tab on the start menu place came up verifying that my brother have a Internet Connection. But, all of a sudden a error came up from AOL COMPANION and the computer froze so I shut off the computer by holding the button for ten seconds. Then, I restarted the computer and a black screen suddenly appeared with selection of SAFE MODE, SAFE MODE WITH NETWORK, SAFE MODE WITH CONSOLE, LAST KNOWN GOOD CONFIGURATION, and START WINDOWS NORMALLY. I selected normal start and the screen just froze. When I did last known good the screen just went all black. I'm guessing the computer just froze. When I did Safe Mode a bunch of words went across the screen and went down and just stopped. I have also tried doing F5 and none of the selections worked. Please Help as my brother needs his Computer back ASAP. My brother has a Dell 2400 Home Edition Windows XP.

totalnoob · Answer

Yes, I did remove it but the problem persists.

volcano11 · Answer

Did you try removing the new network adapter to see if you can get it to boot? Steve

Mark Ronald · Answer

try doing the last known good configuration... if no go... boot to safemode and do the system restore...

totalnoob · Answer

Last Known does not work a black screen shows up and thats it. Safe mode is a no go too. Sorry.

Mark Ronald · Answer

try doing the safemode with command prompt and type in the following:   %systemroot%\system32\restore\rstrui.exe then hit ENTER...it should give you system restore...

totalnoob · Answer

that also is a no go as when I select Safe Mode With Command Prompt words also fill the screen and head downwards. Something like Multi(0)RDisk and so on.

Mark Ronald · Answer

its the first screen that will pop-up... it would look like a window with a black back ground....

totalnoob · Answer

How long do I wait for the C thing to come up?

Mark Ronald · Answer

that is actually normal.... those are 'files' that makes a windows windows... just wait for it to boot...at this mode.. your will just see a command prompt....(a black screen with the c:\> )

totalnoob · Answer

well, I'm still waiting and there is no sign of a little black screen.

The_Namek · Answer

totalnoob, Try clearing NVRAM. Enter the BIOS, turn on num lock, caps lock & scroll lock then press Alt+E, Alt+F, Alt+B. Post back with results.

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Rebooting Problem Please Help

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