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June 7th, 2003 17:00

Standby Error with my Laptop's keyboard... cannot use???

I get a standby error when I try to go to standby on my Inspiron 5100 brand new laptop.  It says something about updating my driver?

Here is the error:

The device driver for the 'Standard 101/102-Key or Microsoft Natural PS/2 Keyboard' device is preventing the machine from entering standby.  Please, close all applications and try again.  If the problem persists, you may need to update this driver.

Does anyone have an idea of what I can do to fix this???

Community Manager

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June 10th, 2003 11:00

Rob in Texas,

Thank you for using the Dell Community Forum (DCF). I apologize for the issue.
Please repost this message on the Inspiron board.

341 Posts

June 10th, 2003 15:00

First of all, I found the answer myself (here is the answer: http://support.microsoft.com/default.aspx?scid=kb;EN-US;q257199).

Secondly, this is directly related to my mouse and keyboard driver, see my error message below:

The device driver for the 'Standard 101/102-Key or Microsoft Natural PS/2 Keyboard' device is preventing the machine from entering standby.  Please, close all applications and try again.  If the problem persists, you may need to update this driver.

I don't understand why I cannot post here?!?

2 Intern

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28K Posts

June 10th, 2003 23:00

You can post here, but this forum is most often visited by people who know an awful lot about Dimension Desktop computers, but will not likely know too much about laptop computers.  The Inspiron forums, on the other hand, are where the people that know about laptop computers are more likely to hang out.

Steve

1 Message

December 13th, 2003 17:00

Thanks for the fix.  I had the same problem with entering standby and I have an i1100 notebook.   I also found a fix for the conflict I was having with Adobe Type Manager at http://www.adobe.com/support/downloads/detail.jsp?ftp1D=1552  By the way I found this using the advanced search.

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