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March 19th, 2014 18:00

Microsoft Windows Security-SPP Error

Hey, I have a Del XPS 8700SE That I bought a few months ago. I recently checked Event Viewer and saw this 1 application always come up after clearing my logs. The log is: Installation of the Proof of Purchase from the ACPI table failed. Error code: 0xC004F057 The Source of this is from Security-SPP by Microsoft. I got a little concerned, because it keeps coming back. I tried to look it up, but couldn't find anything about this. I also found that this could possibly "deactivate" windows. If anyone know anything about this, and how to fix this please reply back. Thanks, Shane

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47K Posts

March 20th, 2014 09:00

Error 0xC004F057 Windows is not Genuine

Sounds like you didn't buy from Dell.

It will only run for 30 days or less when this condition exists.

11 Legend

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47K Posts

March 20th, 2014 12:00

No I did buy from dell. it says it's activated and genuine.

Dell in what country?

http://windows.microsoft.com/en-us/windows7/activate-windows-7-on-this-computer

30 Posts

March 20th, 2014 12:00

No I did buy from dell. it says it's activated and genuine.

30 Posts

March 20th, 2014 13:00

Canada

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