Web Cam Problem.

Question

I have a Aiptek Hyper Vcam, which i got 2nd hand last week.

I have followed the installation instructions and the cam works for a while and then my image freezes or goes black, grey or green. The people who i call get the same image.

I have to keep uninstalling it / reinstalling it to acquire contact.

Does this mean the camera is on it's last legs?

If so...

I need recommendations for a suitable model that will be compatible with Dell Dimension C521.

Can anyone help me, please.

I bought a Logitech Quick Cam Express today and the results are the same.

What is causing these problems?

Is it MSN/Windows Messenger or my PC?

Message Edited by Innes Horne on 09-08-2007 11:42 AM

Toronto699 · Answer

Have u looked to see if there is a newer video driver for your C521?

Innes Horne · Answer

No, how do i go about checking for that?   Thanks.

Toronto699 · Answer

click on   drivers and downloads on the left of this webpage , type in your Service tag Number .. it will bring u to the driver page.. look for the video card u have in the PC and install the driver if its dated after u received your PC from Dell .. What video card do u have ? Please

Innes Horne · Answer

I have run Belarc Advisor but i don't know what to look for , video card. Message Edited by Innes Horne on 09-11-2007 01:30 PM

Innes Horne · Answer

Re-Video Card type. What exactly do i look for? Which drivers do i have to install?   Sorry, i am not up on these components yet. Message Edited by Innes Horne on 09-11-2007 01:28 PM

Innes Horne · Answer

Video Card : NVIDIA GeFORCE 6150 LE   I checked with Dell , all video drivers are updated.

Toronto699 · Answer

can u go to the web camers software , see if u get a pic and see if the image freezes.. ... just click on the camera icon of the camera u just bought and installed please.

Message Edited by Toronto699 on 09-11-2007 07:47 PM

Message Edited by Toronto699 on 09-11-2007 07:49 PM

Innes Horne · Answer

When i do this the photo screen is green.

Toronto699 · Answer

so u got no video from the camera... i really think its a video driver problem..

Toronto699 · Answer

there is  newer  software and driver for the quick cam express its V11.1  u can find it at logitech.com

Innes Horne · Answer

Dell say it is alright and updated, however i agree that this is where the problem lies.   How do i rectify this?   Thank you.

Innes Horne · Answer

Thank you. Message Edited by Innes Horne on 09-15-2007 03:10 AM

Innes Horne · Answer

I no longer have the Logitech Cam. I'm back using the AIPTEK HYPER VCAM. Can i update a driver for that?

Toronto699 · Answer

maybe this is usefull and they may be of help.. i would install the nvidia video driver first. at the bottom of this post

http://www.aiptek.com/forms/support-form.aspx

they also have a tel # 949-585-9600

here are the latest drivers ,, WXP has a built in driver for this camera...

http://www.aiptek.com/drivers.htm

here is the latest Nvidia driver for your Grapic card

http://www.nvidia.com/object/winxp_2k_162.18.html

Message Edited by Toronto699 on 09-15-2007 01:45 PM

Message Edited by Toronto699 on 09-15-2007 01:48 PM

Message Edited by Toronto699 on 09-15-2007 01:49 PM

Message Edited by Toronto699 on 09-15-2007 01:50 PM

Message Edited by Toronto699 on 09-15-2007 01:51 PM

Innes Horne · Answer

Thanks very much.

Let's hope this does the trick.

Much Appreciated.

Edit.

------

I tried all this today and the Cam worked for a while and it stopped working again.

I have given up, it's too much hassle.

Thanks again for your help.

Message Edited by Innes Horne on 09-16-2007 10:20 AM

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Web Cam Problem.

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