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October 18th, 2023 20:13

Gen 1 Dell ECS Lost passwords

I have a Gen 1 ECS where all the passwords have been lost including root and admin. Is there a way to recover one of the passwords such as admin without the other and thereby reset all the passwords? 

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October 19th, 2023 10:47

Hello ColeTrickle,

Here is a link to a kb that maybe of assistance. https://dell.to/3tGrHWg

If the kb doesn’t work, then you will need to open a support case so that tech support can reset the passwords.

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