well, there was a mess with my account creation. First I self-registered as "frederik" for a "new company", then my boss created "fhabils" under the newly created company account, and then I asked the support guys to delete the "frederik" I self-registered, and to rename the "fhabils" account to "frederik".
Update: My case was transferred by my support contact to Dianna. Waiting for Dianna's availability in December.
----
EDIT : eeuuh, whoops?
I just checked the search again, and it's already fixed? Nobody mentioned any intervention, so maybe it got fixed by itself, or because of the CustomerNet site upgrade.
Anyway, will close this Support Thread by marking Dianna's as the correct answer.
I was just revisiting this post to determine what the problem is, and I see that the problem has been fixed. I believe that the problem was with another bug that was fixed and it then trickled down to fixing this issue at the same time.
Thank you for your patience while I had to put your issue on hold for the Customernet upgrade that I was working on.
di2
217 Posts
0
November 14th, 2005 09:00
I can take a look at this, but I probably won't be able to address it until the beginning of December as I am in the middle of a critical project.
Is this urgent or can it wait until then?
Dianna
garytreble
1 Rookie
•
22 Posts
1
November 14th, 2005 05:00
http://forums.documentum.com/jive3/search!execute.jspa?q=fred&objID=f2&dateRange=all&userID=&numResults=15
It returns your post but under user;
fhabils
Message was edited by: garytreble
frederik2
5 Posts
0
November 14th, 2005 05:00
well, there was a mess with my account creation.
First I self-registered as "frederik" for a "new company", then my boss created "fhabils" under the newly created company account, and then I asked the support guys to delete the "frederik" I self-registered, and to rename the "fhabils" account to "frederik".
Seems like forum search got confused by all that.
nice thinking, thanks for the hint.
/fred
frederik2
5 Posts
0
November 16th, 2005 01:00
I reopened the "case" I had made to re-arrange my accounts, and am working with Support on it. With no success for the moment. I will post updates.
--Fred.
frederik2
5 Posts
0
November 21st, 2005 04:00
----
EDIT : eeuuh, whoops?
I just checked the search again, and it's already fixed? Nobody mentioned any intervention, so maybe it got fixed by itself, or because of the CustomerNet site upgrade.
Anyway, will close this Support Thread by marking Dianna's as the correct answer.
Message was edited by: frederik
di2
217 Posts
0
November 28th, 2005 15:00
I was just revisiting this post to determine what the problem is, and I see that the problem has been fixed. I believe that the problem was with another bug that was fixed and it then trickled down to fixing this issue at the same time.
Thank you for your patience while I had to put your issue on hold for the Customernet upgrade that I was working on.
Dianna