This post is more than 5 years old
52 Posts
0
3030
EMC primus access
I could not access the emc knowledgebase articles in primus. When i tried to access through the following link
http://knowledgebase.emc.com/emcice/results.do
it prompts me for the user credential but it didn't accept the powerlink credentials and shows it as an invalid account.
Is there any alternative of accessing the primus ?
AnkitMehta
1.4K Posts
0
January 11th, 2013 13:00
If you are a customer/partner/employee you should be able to see the KB Articles:
Method 1: support.emc.com > Search Support.
Method 2: go to powerlink
Support --> Search Support --> Iview. and the click on the link launch Iview, when that opens you can search for the primus solution provided you have the access to it!
If you are still unable to see the KB Articles, please send an email to powerlink@emc.com
RRR
1 Rookie
1 Rookie
•
5.7K Posts
0
January 15th, 2013 02:00
I'm having problems with accessing Primus as well, but there's an alternative: do a search for the emc12345 number and you can view it from there as well.