Error Codes 5399, 5775, 8610

Question

Does anyone know how to interepret these error results? 2011-10-08 09:35:52 avtar Info <8688>: Status 2011-10-08 09:35:52, 1,120 files, 331 directories, 291.0 GB (515 files, 105.5 GB, 36.27% new) 238MB 26% CPU 2011-10-08 09:50:44 avtar Error <8610>: Connection canceled from GSAN. 2011-10-08 09:50:44 avtar Info <9901>: Cancel Request being processed (setting code from 0 to 163) 2011-10-08 09:50:44 avtar Info <9901>: Cancel Request being processed (setting code from 163 to 163) 2011-10-08 09:50:44 avtar Warning <7527>: Cancel request from server 2011-10-08 09:50:45 avtar Error <8610>: Connection canceled from GSAN. 2011-10-08 09:50:45 avtar Info <9901>: Cancel Request being processed (setting code from 163 to 163) 2011-10-08 09:50:45 avtar Info <9901>: Cancel Request being processed (setting code from 163 to 163) 2011-10-08 09:50:45 avtar Error <5775>: Internal Error: backtree: bad response 92fc48bbff808f73fcb20e98b4d07ee7ecc199ab 1500526 HASHLIST_IS_PRESENT=406 serial=1500526 seq=0 flags=R:N:0 kind=0 rsp=MSG_ERR_CANCEL 2011-10-08 09:50:45 avtar Error <8610>: Connection canceled from GSAN. 2011-10-08 09:50:45 avtar Info <9901>: Cancel Request being processed (setting code from 163 to 163) 2011-10-08 09:50:45 avtar Info <9901>: Cancel Request being processed (setting code from 163 to 163) 2011-10-08 09:50:45 avtar Info <5726>: Aborting backup due to error (3:EXC_HFSERROR) 2011-10-08 09:50:45 avtar FATAL <5399>: Internal error, aborting 2011-10-08 09:50:45 avtar Info <7883>: Finished at 2011-10-08 09:50:45 MDT, Elapsed time: 0004h:30m:27s 2011-10-08 09:50:45 avtar Info <6149>: Error summary: 5 errors: 5399, 5775, 8610(3) 2011-10-08 09:50:45 avtar Info <8468>: Sending wrapup message to parent 2011-10-08 09:50:45 avtar Info <5314>: Command failed (5 errors, 1 warning, exit code 10014: Internal failure)

Phukon · Answer

Hi, Please provide us more details about issue, including the environment, so that we can move this tread to the appropriate thread. Regards, Phukon

rupal1 · Answer

Would like to know more on the array information the array that your client posses from EMC. Thanks

Thilek · Answer

Hi

Does anyone have any idea on the issue above. I have received the same error as above for one of our clients.

version: 6.0.1-66

Zlib: 1.2.1.2

LZO: 1.08 Jul 12 2002

platform: Linux

OS version: RHEL-64

Processor: x86_64

Manzoor_BKP · Answer

Hi Experts,

we have the same issue for system state backup for Domain controllers. Need yours kind valuable suggestions to overcome this below error codes

avtar Error <5775>: Internal Error: backtree: bad response 17782fb59936ef38832ce5ba2515e9628e4d6e5c 518 ADD_HASH_DATA=2 serial=518 seq=0 flags=R:N:0 kind=9 rsp=MSG_ERR_INVALID_PARAMETERS

avtar FATAL <5399>: Internal error, aborting

avvss Error <0000>: Error during critical volume backup, exiting

Thanks & Regards,

~Manzoor

Enterprise Support

Was this post helpful?