2 Intern

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128 Posts

January 23rd, 2007 04:00

I see null topics too. You can enter that area but the titles of the posts are null too. There is a box in the bottom right full of java errors.

4 Operator

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14.4K Posts

January 23rd, 2007 04:00

It would be easier if you could provide link reference for quicker verification. When clicking on your profile it give following as last two of your posts:
- 2007.01.23 13:07 (this one)
- 2007.01.16 09:56 (first one before)

I'm not sure when you noticed that, but this morning I was unable to login to forums and there was some issue with database which got resolved later. Later that was confirmed by some other people too. It could be related (unless your issue has beeb around for few days now).

2 Intern

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128 Posts

January 23rd, 2007 05:00

Here is some of the messages that show up ....


An error in the system has occurred. Please contact the system administrator if the problem persists.

type: java.lang.NullPointerException


java.lang.NullPointerException
at jsp_servlet.__category._jspService(Ljavax/servlet/http/HttpServletRequest;Ljavax/servlet/http/HttpServletResponse;)V(Optimized Method)
at weblogic.servlet.jsp.JspBase.service(Ljavax/servlet/ServletRequest;Ljavax/servlet/ServletResponse;)V(Optimized Method)
at weblogic.servlet.internal.ServletStubImpl$ServletInvocationAction.run()Ljava/lang/Object;(Optimized Method)
at weblogic.servlet.internal.ServletStubImpl.invokeServlet(Ljavax/servlet/ServletRequest;Ljavax/servlet/ServletResponse;Lweblogic/servlet/internal/FilterChainImpl;)V(Optimized Method)
at weblogic.servlet.internal.TailFilter.doFilter(Ljavax/servlet/ServletRequest;Ljavax/servlet/ServletResponse;Ljavax/servlet/FilterChain;)V(Optimized Method)
at weblogic.servlet.internal.FilterChainImpl.doFilter(Ljavax/servlet/ServletRequest;Ljavax/servlet/ServletResponse;)V(Optimized Method)
at com.jivesoftware.util.SetResponseCharacterEncodingFilter.doFilter(Ljavax/servlet/ServletRequest;Ljavax/servlet/ServletResponse;Ljavax/servlet/FilterChain;)V(Optimized Method)
at weblogic.servlet.internal.FilterChainImpl.doFilter(Ljavax/servlet/ServletRequest;Ljavax/servlet/ServletResponse;)V(Optimized Method)
at com.opensymphony.module.sitemesh.filter.PageFilter.doFilter(Ljavax/servlet/ServletRequest;Ljavax/servlet/ServletResponse;Ljavax/servlet/FilterChain;)V(Optimized Method)
at weblogic.servlet.internal.FilterChainImpl.doFilter(Ljavax/servlet/ServletRequest;Ljavax/servlet/ServletResponse;)V(Optimized Method)
at com.jivesoftware.util.SetRequestCharacterEncodingFilter.doFilter(Ljavax/servlet/ServletRequest;Ljavax/servlet/ServletResponse;Ljavax/servlet/FilterChain;)V(Optimized Method)
at weblogic.servlet.internal.RequestDispatcherImpl.forward(Ljavax/servlet/ServletRequest;Ljavax/servlet/ServletResponse;)V(Optimized Method)
at com.opensymphony.webwork.dispatcher.ServletDispatcherResult.doExecute(Ljava/lang/String;Lcom/opensymphony/xwork/ActionInvocation;)V(Optimized Method)
at com.opensymphony.webwork.dispatcher.WebWorkResultSupport.execute(Lcom/opensymphony/xwork/ActionInvocation;)V(Optimized Method)

etc etc etc ....

2 Intern

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128 Posts

January 23rd, 2007 05:00

This looks like a permanent enhancement. I even completely left and came back and it's still there. Refreshed the screens, still there. There are only two areas affected, ironically they are the Control Center and Solutions Enabler forums.

4 Operator

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14.4K Posts

January 23rd, 2007 05:00

sysmgr,

Is this something you see fixed to certain thread or is one of those things which disappears after reload of page?

2 Intern

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128 Posts

January 23rd, 2007 05:00

If you actually go into the posts, the errors show up too.

2 Intern

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128 Posts

January 23rd, 2007 06:00

I cleared out the cookies and IE junk, it's still there. Rebooted my machine, and it's still there. Those forum areas are not that important to me anyway.

4 Operator

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14.4K Posts

January 23rd, 2007 06:00

Now I see what you mean. "Other Resource Management Software", "Other Host Software", "Mainframe" and "EMC Smarts" forums are affected too.

27 Posts

January 23rd, 2007 07:00

Please add the Smarts forum to the list of enhanced java functionality now. IE It is really broke at this time. Please notify the developers that a production system is not where they do their work....

Bob Teeter

447 Posts

January 23rd, 2007 08:00

Thanks for the notices. We are aware and working on this issue.

I'll update you when we have resolved it.

Thanks,
Erich

447 Posts

January 23rd, 2007 09:00

Hi all,

after an emergency bounce of the application, things appear to have returned to normal.

Please let us know if you see anything else odd, and thanks for your patience today.

Erich

2 Intern

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128 Posts

January 23rd, 2007 10:00

Thanks Erich,
It seems to be operating correctly now.

447 Posts

January 24th, 2007 08:00

The problem was resolved with an application bounce. Our team is looking into the root cause to mitigate further occurrences.
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