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2 Intern

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136 Posts

796

October 31st, 2006 02:00

Please fix links to support notes

All the links to support notes appear to have been broken by the move to Powerlink. Please can you have something crawl through and fix them?

2 Intern

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136 Posts

October 31st, 2006 04:00

https://forums.emc.com/forums/thread.jspa?threadID=30475

For instance the two references to support notes in this topic

6 Operator

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14.4K Posts

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October 31st, 2006 04:00

There have been several threads on that subject so I'm not sure if you are talking about already discussed problem or something new - can you be more specific please?

6 Operator

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October 31st, 2006 06:00

Ah I see, you mean already written links (before migration from CNet to PLink). Workaround is to use following link http://solutions.emc.com/emcsolutionview.asp?id=esgYYYY where YYYY is support node id. I tried first one and it did work (from your example). That would be workaround requiring manual work from our user side. What is expect is either that forum software will intercept such links and do conversion by itself or search&replace operation will take place. Not sure what currently people behind forum will or if above workaround will remain as the only solution. You may check PL forum for more threads on same subject.

447 Posts

November 1st, 2006 13:00

We've looked into this, and are considering our long-term options - there is a lot of content we'd have to touch.

However, in the meantime we've been able to implement a redirect for anyone using legacy Solution URLs, such as:
http://softwaresupport.emc.com/support/resolutions/dmfrmresolutionview.asp?id=43354

It should direct you to automatically to:
http://solutions.emc.com/emcsolutionview.asp?id=esg43354

Thanks,
Erich
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