xPlore Indexing Agent Installation Problem

Question

I am installing this on a Windows Server 2008 R2 64-bit platform.  The installation fails.  Here are the contents of the install.log file: 08:20:59,999  WARN [Thread-20] com.documentum.install.shared.common.services.DiLogger - Failed to load log4j.properties. Using default log4j configuration 08:20:59,999  INFO [Thread-20] com.documentum.install.shared.installanywhere.actions.InitializeSharedLibrary - Done InitializeSharedLibrary ... 08:21:17,823  INFO [AWT-EventQueue-0] com.documentum.install.appserver.jboss.JbossApplicationServer - getFileFromResource for templates/appserver.properties 08:22:53,107  WARN [AWT-EventQueue-0] com.documentum.install.indexagent.installanywhere.panels.SelectStorageLocationPanel - storage name selected: default 08:22:56,988  WARN [installer] com.documentum.install.indexagent.installanywhere.actions.ConfigIndexAgentActions - starting DctmActions 08:22:59,025  INFO [installer] com.documentum.install.appserver.jboss.JbossApplicationServer - user name = 08:22:59,039  INFO [installer] com.documentum.install.appserver.jboss.JbossApplicationServer - Executing temporary batch file: E:\xPlore	emp\installer\jboss\dctm_tmpcmd.bat for running: E:\xPlore\jboss4.3.0\jdk\bin\java -cp 'E:/xPlore/dfc/dfc.jar';'E:/xPlore/dfc/aspectjrt.jar';'E:/xPlore/jboss4.3.0/DctmUtils/DctmUtils.jar' com.documentum.install.appserver.utils.DctmCreatePasswordHash xxxx 08:23:03,856  INFO [installer] com.documentum.install.appserver.jboss.JbossApplicationServer - getFileFromResource for templates/serviceConfig.xml 08:23:04,462  INFO [installer] com.documentum.install.appserver.jboss.JbossApplicationServer - Deploying to Group IndexagentDev... IndexAgent (IndexAgent.war): does not exist! 08:23:04,462  INFO [installer] com.documentum.install.appserver.jboss.JbossApplicationServer - resolving E:\xPlore\jboss4.3.0\server\DctmServer_IndexagentDev\deploy\IndexAgent.war\WEB-INF\classes\dfc.properties 08:23:04,462  INFO [installer] com.documentum.install.appserver.jboss.JbossApplicationServer - resolving E:\xPlore\jboss4.3.0\server\DctmServer_IndexagentDev\deploy\IndexAgent.war\WEB-INF\classes\log4j.properties 08:23:04,475  INFO [installer] com.documentum.install.appserver.jboss.JbossApplicationServer - resolving E:\xPlore\jboss4.3.0\server\DctmServer_IndexagentDev\deploy\IndexAgent.war\WEB-INF\classes\indexagent.xml 08:23:04,503  INFO [installer] com.documentum.install.appserver.jboss.JbossApplicationServer - resolving E:\xPlore\jboss4.3.0\server\DctmServer_IndexagentDev\deploy\IndexAgent.war\WEB-INF\web.xml 08:23:04,503  INFO [installer] com.documentum.install.shared.actions.DiActionCopyFilesTarget - copying E:\xPlore/setup/indexagent/tools/templates/aclreplication.bat.template to E:\xPlore/setup/indexagent/tools/aclreplication_for_T2UATRepository.bat 08:23:04,517  INFO [installer] com.documentum.install.shared.actions.DiActionCopyFilesTarget - copying E:\xPlore/setup/indexagent/tools/templates/ftintegrity.bat.template to E:\xPlore/setup/indexagent/tools/ftintegrity_for_T2UATRepository.bat 08:23:04,530  INFO [installer] com.documentum.install.shared.actions.DiActionResolveMacrosTarget - performing macro resolution on E:\xPlore\setup\indexagent	ools\aclreplication_for_T2UATRepository.bat 08:23:04,530  INFO [installer] com.documentum.install.shared.actions.DiActionResolveMacrosTarget - performing macro resolution on E:\xPlore\setup\indexagent	ools\ftintegrity_for_T2UATRepository.bat 08:23:04,530  WARN [installer] com.documentum.install.indexagent.installanywhere.actions.ConfigIndexAgentActions - Finished DctmActions. 08:23:06,389 ERROR [installer] com.documentum.install.indexagent.installanywhere.actions.ConfigIndexAgentActions - Failed to configure fulltext repository objects. DfException:: THREAD: installer; MSG: [DM_FT_INDEX_E_VERITY_LOC_CHANGED]error:  'Not able to create the fulltext index. The verity_location value of the server config (dsearch) does not match the install location of the fulltext library currently loaded (fast) in the server.'; ERRORCODE: 100; NEXT: null     at com.documentum.fc.client.impl.docbase.DocbaseExceptionMapper.newException(DocbaseExceptionMapper.java:57)     at com.documentum.fc.client.impl.connection.docbase.MessageEntry.getException(MessageEntry.java:39)     at com.documentum.fc.client.impl.connection.docbase.DocbaseMessageManager.getException(DocbaseMessageManager.java:137)     at com.documentum.fc.client.impl.connection.docbase.netwise.NetwiseDocbaseRpcClient.checkForMessages(NetwiseDocbaseRpcClient.java:305)     at com.documentum.fc.client.impl.connection.docbase.netwise.NetwiseDocbaseRpcClient.applyForInt(NetwiseDocbaseRpcClient.java:576)     at com.documentum.fc.client.impl.connection.docbase.DocbaseConnection$6.evaluate(DocbaseConnection.java:1208)     at com.documentum.fc.client.impl.connection.docbase.DocbaseConnection.evaluateRpc(DocbaseConnection.java:1013)     at com.documentum.fc.client.impl.connection.docbase.DocbaseConnection.applyForInt(DocbaseConnection.java:1201)     at com.documentum.fc.client.impl.docbase.DocbaseApi.parameterizedSave(DocbaseApi.java:767)     at com.documentum.fc.client.DfPersistentObject.doSaveEx(DfPersistentObject.java:940)     at com.documentum.fc.client.DfPersistentObject.doSave(DfPersistentObject.java:911)     at com.documentum.fc.client.DfPersistentObject.saveEx(DfPersistentObject.java:899)     at com.documentum.fc.client.DfPersistentObject.save(DfPersistentObject.java:894)     at com.documentum.fc.client.fulltext.impl.FulltextIndex___PROXY.save(FulltextIndex___PROXY.java)     at com.documentum.server.impl.fulltext.indexagent.install.DocbaseSetup.createFTIndexObject(DocbaseSetup.java:583)     at com.documentum.server.impl.fulltext.indexagent.install.DocbaseSetup.createFTEngineObjectAndFtIndexObject(DocbaseSetup.java:69)     at com.documentum.install.indexagent.services.Docbase.createFulltextObjects(Docbase.java:31)     at com.documentum.install.indexagent.services.Docbase.createFulltextObjectsUsingMacros(Docbase.java:64)     at com.documentum.install.indexagent.installanywhere.actions.ConfigIndexAgentActions.configureFulltextDocbaseObjects(ConfigIndexAgentActions.java:206)     at com.documentum.install.indexagent.installanywhere.actions.ConfigIndexAgentActions.createIndexAgent(ConfigIndexAgentActions.java:91)     at com.documentum.install.indexagent.installanywhere.actions.ConfigIndexAgentActions.install(ConfigIndexAgentActions.java:44)     at com.zerog.ia.installer.actions.CustomAction.installSelf(DashoA10*..)     at com.zerog.ia.installer.InstallablePiece.install(DashoA10*..)     at com.zerog.ia.installer.InstallablePiece.install(DashoA10*..)     at com.zerog.ia.installer.GhostDirectory.install(DashoA10*..)     at com.zerog.ia.installer.InstallablePiece.install(DashoA10*..)     at com.zerog.ia.installer.Installer.install(DashoA10*..)     at com.zerog.ia.installer.actions.InstallProgressAction.n(DashoA10*..)     at com.zerog.ia.installer.actions.ProgressPanelAction$1.run(DashoA10*..) 08:23:06,416  WARN [installer] com.documentum.install.indexagent.installanywhere.actions.RegisterIndexAgentWithWatchdog - Stopping watchdog. 08:23:06,416  WARN [installer] com.documentum.install.indexagent.installanywhere.actions.RegisterIndexAgentWithWatchdog - Registering IndexagentDev with watchdog. 08:23:06,760  WARN [installer] com.documentum.install.indexagent.installanywhere.actions.RegisterIndexAgentWithWatchdog - Registration succeeded.

Sreekumar-piGog · Answer

Hi, Make sure you have followed all the steps in installation guide.  You can also move this discussion to 'Search and Analytics forum' for better response. Regards Sree

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