HifDelCo

updated

4 years ago

H

HifDelCo

2 Intern

43 Posts

0

4827

March 24th, 2022 03:00

EQL original replacement drive not approved

Hello Community,

ich believe to have scanned all the solutions posted so far related to this topic, but it looks like my case is different.
We have a PS EQL 6110X (FW V10.0.3) we still depend on in an unforseen demand situation.

Recently one of the drives was signalled "tripped".
We managed to shore up new original pristine drives in trays with the exact same specs as the failed drives.
Even Firmwarelevels match.
Only serial numbers and site code differ.

Still, inserting the drive will cause the array to classify the drive as "not approved".
Initially accepted with 2 green lights.
Then some seconds of drive activity. It looks like the array ia ctually dealing with the drive.
Then one of the LEDs turns orange, and the drive is rejected with message "not approved" and "not authorised".
Tried with swapping the slots with the other spare, but same result.

I tried to find additional options on the CLI to analyze the issue or convince the EQL of the certfied drive, but couldn't find anything beyound what "show" have to offer.

I did not yet try the failover approach, as i am not sure whether all of the applications can deal with the timeout, and the array is under continuous load. And also not knowing whether this would really contribute to solve the issue.

I'd be super grateful if anyone might have a good advise.

Best regards

frank