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981

January 3rd, 2023 07:00

EqualLogic PS4210 Controller switch to Passive

So our battery on Controller 0 is end of life. I have already replaced the battery on Controller 1 which is/was the standby. That went smooth so we are good there. I then went into the Maintenace tab to hit the restart button to switch the active controller from 0 to 1. I hit the button but it will not switch the active to standby. Is there something else I need to hit? 

4 Operator

 • 

1.5K Posts

January 3rd, 2023 08:00

Hello, 

 The restart (failover) won't work if the primary has an error.  You can try using "restart" at the CLI of that member.   GrpName>restart  

 If that fails, best option is to shutdown your servers, then shutdown that array.  GrpName>shutdown

 Then remove the controller, replace the battery and power the array back up. 

 Regards, 

Don

#iworkfordell

4 Operator

 • 

1.5K Posts

March 11th, 2023 22:00

Hello, 

 FYI:  A restart won't work if, as I suspect both cache batteries have expired. 

 Regards, 

Don 

#iworkfordell

 

3 Apprentice

 • 

482 Posts

March 11th, 2023 22:00

As already suggested try :-GrpName>restart 

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