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2 Intern
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294 Posts
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44811
April 16th, 2013 12:00
Error Message - Compact flash card I/O error due to device timeout
Hi,
I was updating the SAN firmware and I have received numerous emails with this error message: Compact flash card I/O error due to device timeout.
Can someone please tell me what's wrong?
Thank you.
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dajonx
2 Intern
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294 Posts
0
April 16th, 2013 14:00
Yes it did. 6.0.1 to 6.0.4
dajonx
2 Intern
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294 Posts
0
April 16th, 2013 14:00
Thank you very much. I will inform EQL support.
joergriether
127 Posts
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April 21st, 2013 05:00
EQL, can you 100% confirm that error is not somehow related to 6.0.4? Just asking because in all the years and that many arrays i never ever saw something like that.
Also, could it be that the flash card is simply not inserted cleanly? But then again - i guess if that was the case, the upgrade certainly would have never finished for good.
IainMcWilliams
8 Posts
0
April 21st, 2013 08:00
Yes, this also happened to us last summer.
Unfortunately there were too many errors to recover so the firmware update failed halfway through the upgrade. I suspect a firmware update could be the only major activity the secondary controllers flash sees all year.
dajonx
2 Intern
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294 Posts
0
April 22nd, 2013 06:00
This occurred on both of our PS6000XV arrays. Currently waiting for the parts to fix them.